2468 Group

About 2468 Group

2468 is looking for a Customer Service Coordinator to join our team in our Dunboyne HQ. This is a full-time role, delivering service to our customer base by phone and email, with opportunities to progress within the team. We are a workplace services provider. We provide coffee, water, snacking and washroom services to 9,000 customers across Ireland and the UK with our operational HQ based in Dunboyne, Co Meath. We are the fastest-growing company in our sector. Our mission is to create a better working experience for everyone by providing the foundations for wellbeing in the workplace. Our promise to our customers - and to our team - is that you can count on us. We’re interested in hearing from individuals who would like to join our talented team in providing top quality service to our customers. The Role This is a busy front-line role, with direct contact with our customers by phone and email. Your main duties will include Providing high quality customer service Supporting customers with enquiries Processing customer service request – stock and service – through our systems Being the first point of contact for callers & visitors to our HQ in Dunboyne The Person You’ll be a key member of our CS team holding the primary relationship with our customers. You’ll have experience in delivering customer service, and will have strong written and verbal communications skills. You’ll have a strong level of computer literacy and be fluent in English. What’s most important is that you are passionate about helping and about excellent customer service. We will provide full training for your role, and in the business, including introduction to our coffee production, water supply and our snacking business. And the opportunity is there for progression in 2468, for the right person. Essential Experience It is essential that you have: at least 2 – 4 Years’ experience in Busy Customer Services Role excellent communication skills – both written and verbal excellent IT skills Fluency in English Desirable Experience - Experience in dealing with Customers in UK market is desirable. Location - Based in Dunboyne Reporting to - Customer Services Manager Reference ID: Customer Service Job Types: Full-time, Permanent Experience: Customer Service: 3 years (Preferred)

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