Yocket

About Yocket

Job Summary About Yocket: Yocket was built to help students aspiring to study abroad and, every day thousands of students use our products to discover universities, connect with peers, alumni and university officials from renowned universities in the world. At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education. Job Description: Answer incoming customer inquiries Collaborate internally with teams to stay updated on new products, services, and policies Record customer information within our customer service database and engage with clients in a friendly and professional manner while actively listening to their concerns Contact potential customers for more services and follow-ups Engage and help customers with our services and know their feedback Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Required Education, Skills and Qualifications Preferred relevant work experience into educational industry. Proficient typing and transcription. Computer and technical skills Good communication skills, both written and verbal. Good customer service skills. Accuracy and attention to detail. Job Type: Full-time Salary: ₹18,000.00 to ₹25,000.00 /month Experience: Customer Service: 1 year (Required) total work: 2 years (Preferred) Education: Bachelor's (Preferred) Location: Vidyavihar, Mumbai, Maharashtra (Preferred) Industry: Education & Instruction

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