Company
| Headquarters | Madison, United States |
| Website | https://zendesk.com |
Location Charlotte, NC 28202-2606 Job Description Under the direction of the SVP/Chief Human Capital Officer and in accordance with the core values and behaviors of the YMCA of Greater Charlotte, the Director of Leadership Development and Training is responsible for directing the design, implementation and execution of staff training and development programs, practices and systems to support and achieve organizational goals. Directly, and through others, assess and prioritize talent, learning and development needs for all levels of staff. The Director of Leadership Development and Training is also responsible for management of the Regional Training Manager and the YUSA Charlotte TPY relationship serving North Carolina and South Carolina. The ideal candidate is highly motivated, energetic, organized, has extreme attention to detail and planning, and can adapt quickly and lead through change. This person will provide a high level of service to the organization and its people and will ensure that all initiatives are based on the connection and premise of investing in our team. Qualifications Four-year degree in business, or Human Resources management. Minimum of 10 years of experience in leadership development or providing leadership to a staff team. A strong background in leadership development and training strategies. Successful experience in training and development needs analysis, design, development, implementation and evaluation. Strong skills managing significant change management to support culture and organizational change. Experience with multi-location entities. Coaching experience/certification preferred. Ability to manage own time and workload and juggle conflicting priorities. Ability to influence and direct all levels of staff and volunteers. Professional approach including being a team player and being service focused. Excellent listening, speaking and presentation skills. Essential Functions Responsible for the creation, implementation and maintenance of culture specific items that promote growth, support our Y mission, support personal development and assist in the creation of a thriving culture. Drive excitement and provide energy around Leadership Development initiatives. Plan, communicate and implement Association-wide staff learning and development strategies, practices, systems and tactics, including the use of appropriate modalities to best serve the Association needs. Responsible for the implementation, evaluation, growth and maintenance of the Association Training Plan. Assess training needs directly and in conjunction with the Human Resource Managers, the Director of Staffing and Recruiting and branch leadership to ensure learning and development models meet Association needs and strengthens talent bench. Manage work/projects with subject matter experts, external vendors and/or internal staff in the design, development and/or delivery of learning and development products and services. Manage the creation, implementation and execution of the organizations Performance Development System to include, IDP’s, succession planning processes and maintenance, bench development and tracking. Responsible for managing and directing the Regional Trainer Manager and ensuring the TPY relationship is maintained at a high level of service and execution. Responsible for ensuring the Regional Training Manager meets and exceeds all TPY goals. Provide management and oversight to the Leadership Development Coordinator. Manage relationships with the highest level of confidentiality and service. Provide oversight to the intern program; including oversight of candidate, mentor and project selection; the management of training events; the monitoring intern performance and mentors; the development of processes and tools to improve the effectiveness and efficiency of the program. Cause-Driven Leadership® Competencies YMCA COMPETENCIES (Team Leader): Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Salary $65,000.00 - $80,000.00
| Country | City | Job Ads |
|---|---|---|
| United States | Seattle | 315 |
| United States | Richmond | 143 |
| United States | Columbus | 141 |
| United States | Philadelphia | 138 |
| United States | Palm Harbor | 120 |
| United States | Madison | 117 |
| United States | New York | 117 |
| United States | Louisville | 116 |
| United States | Lafayette | 100 |
| United States | Kansas | 93 |
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Company Type: Nonprofit
Company Size: 5001 - 10000
Revenue: 25 - 100 million (USD)
Job Ads found: 2734
Job Ads per Month: 57.0
Hiring Locations: 90
| Date of first job ad | 05.05.2020, 04:45 |
| Date of last job ad | 06.10.2025, 00:53 |
| Date merged | 06.12.2025, 05:29 |
| Date created | 11.02.2020, 15:14 |