Xpress Global Systems

About Xpress Global Systems

POSITION SCOPE: The Logistics Coordinator is responsible for executing and overseeing the operational movement of truckload and LTL freight to ensure timely delivery. Through relationship management and communication, the Operations Coordinator will secure truck capacity to move customer loads as well as secure available loads to fill XGS trucks in identified backhaul lanes. ESSENTIAL DUTIES: Negotiate with carriers to secure capacity at competitive rates to maximize profitability. Manage carriers to perform pickups and deliveries within customers’ requirements and meeting and exceeding customer service level expectations. Track and update freight movement within the operating system Effectively manage multiple shipments at a time. Secure backhaul loads from customers to fill XGS trucks in identified lanes. Develop and maintain available services knowledge. Professionally establish and maintain carrier/customer relationships via electronic and telephonic communication. Communicate and coordinate within operations, billing and other teams to accomplish the work required. Obtain appropriate paperwork from carriers including POD’s. Ensure all necessary documentation is imaged in a timely manner. Assist in maintaining and understanding costs and transit times. Review carrier load tenders and ensure all costs are entered correctly per contracts or quote agreements. Watch for exceptions on shipments in transit and notify the appropriate parties on any issues. Handle any issues regarding delivery failures with customer and address with carrier to ensure future shipments are promptly handled. Apply at [email removed] Qualifications PREREQUISITE KNOWLEDGE, SKILLS AND EDUCATION: 2-5 years of logistics operations experience required. Ability to work independently and successfully execute goals in a fast-paced environment with changing priorities. Exceptional Customer Service Skills Strong professional interpersonal and communication skills. Must be able to respond to high call and e-mail volume and prioritize rapidly 1-2 years of relevant inside sales experience in transportation or logistics experience preferred Must have basic knowledge of US geography and strong analytical skills. Microsoft office experience required. Experience with AS400 and/or McLeod a plus. TIA Brokerage Intermediaries Association Certificate a plus 2-5 years of demonstrated experience achieving designated goals and results in a dynamic environment. Ability to learn enterprise software. Experience with McLeod software preferred. Strong attention to detail. Excellent organizational and time management skills. Ability to work independently as well as within a team environment. Work requires managing multiple tasks in an accurate and timely manner. Ability to professionally articulate, communicate, develop and deliver information. Strong interpersonal and communication skills oral and written. Ability to maintain professional communication and ability to project a positive company image to the public. Proficiency in Microsoft Office programs and internet. DISCLAIMER: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Company Info

Legal Form: LLC

Company Type: Private

Company Size: 1001 - 5000

Revenue: 100 - 500 million (USD)

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Job Ads found: 1790

Job Ads per Month: 39.8

Hiring Locations: 37

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