XPS Pensions Group

About XPS Pensions Group

We are proud to have been ranked No.1 Third Party Administrator in the 2018, Professional Pensions Survey, for the fourthtime in five years. Our client andmember focused services include: pensions administration third party outsourcing communication scam identification payroll services pension scheme accounting de-risking projects technical consultancy Our teams of pension administrators provideservices to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, andhybrid schemes. Our administrative approach is scheme-based;one team is responsible for every aspect of each client's service, enabling usto build the best possible relationships and provide the clarity of focus each scheme deserves. Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control. Main duties and responsibilities Job purpose summary To provide an effective and efficient pensions administration service to XPS Administration clients, whilst participating inachieving team objectives. Key responsibilities & accountabilities Performing various administration tasks e.g.handling of new entrants, leavers, retirements, transfers and deaths, thisincludes: Adhering to best practice procedures in all aspects of pensions administration related tasks as defined by the Company. Updating relevant pension administrationdatabases and systems. Logging and scanning post/correspondence. Handling both Department for Work and Pensions(DWP) and HM Revenue and Customs (HMRC) queries. Receiving and handling internal and external telephone queries. Running automated systems calculations. Performing manual benefits calculations. Producing letters to 'draft standards' via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking. Returning original documentation andcertificates to customers. Amending of, and with experience developinginto checking non-financial work e.g. change of address. Developing a basic knowledge and awareness oftheir clients and associated schemes. Assisting the team with project related worke.g. bulk mailshots to scheme members. Working closely with other departments/teamsboth internal and external to the Company in order to provide a total serviceto our clients. E.g. Pensions Accounts, Payroll, Administration Support and ITM(3rd party IT software provider). Ensuring the accurate updating of time recording system (Virtual Office) for both chargeable and non-chargeableactivities and meeting required utilisation targets. Due to the changing nature of the business,the job holder may from time to time be required to undertake other activitiesof a similar nature that fall within their capabilities. Job Requirements Knowledge & experience Previous office based experience ideally gained within the financial services or pensions industry would beadvantageous. This role is likely to appeal to individuals with up to 12 months experience although not exclusive as all applications will be considered on an individual basis. Able to demonstrate a basic awareness and/orknowledge of pensions industry. Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below. IT proficient, in particular Microsoft Word,Excel & Outlook. Training, education & qualification Educated to a minimum of A Level or Degree or equivalent standard. Ideally a minimum of three C grades or aboveat A Level or equivalent qualification. Strong Maths and English GCSE or equivalent qualification - minimum grade B. Willingness to study for a relevant pensions qualification e.g. CPC/DPC/RPC/APMI. Skills, abilities & personal qualities Critical criteria: Excellent organisational and planning skills. Ability to work in advance of deadlines and prioritising multiple tasks. Able to see projects/tasks through to completion within given timescales. Willingness to learn. Able to follow instructions, procedures,policies and assimilate information quickly in a consistent manner. Able to take ownership and responsibility for own work. Enthusiastic, positive and flexible approach to work. Effective interpersonal skills. A high degree of accuracy and attention to detail is required in order to perform their duties both numerical and written. Good oral and written communication skills. An active listener and able to follow through on the instructions given. Able to work as part of a multi-disciplined team. Good problem solving skills. Able to recognise the need for a customer focused approach to their delivery both in terms of quality and exceeding customer expectations. Desirable Demonstrates a commitment to progressing a pensions administration career. A self-motivated approach to professional and personal development. Flexible approach to work pressures. Developing technical pensions knowledge i.e.different pensions provisions available - DB/DC and CARE. Continues to seek ways of improving processes and procedures. Forming successful professional relationships both internally and externally. Successfully progressing CPC/DPC/RPC/APMI. Sharing knowledge with colleagues. Developing more junior members of staff. Package Details We offer an attractive reward package, typical benefits can include: Competitive salary Participation in Discretionary Bonus Scheme 25 days holiday Pension Plan Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover XPS Rewards (offers discounts and savings from retailers and services providers as well as offers available via phone) Interest free season ticket loan It is XPS policy that an appointment is conditional on the followingrequirements and will be withdrawn without compensation if any of theseconditions are not satisfied: Employment references (FIVE years) Employment gap verification (Greater than 1 month) Adverse financial history (Detailed) Identity verification and Right to Work confirmation Sanctions/anti-terrorism Basic DBS Disclosure (online process through DDC) Retro employment checks every 2 years About the Company XPS Pensions Group is the only UK pensions specialist listed on the UK main market. We are actuaries, consultants and administrators working toprotect and enhance the benefits of hundreds of thousands of pension scheme members. We provide a positive working environment with an emphasis on training and developmentand we put relationships at the very heart of our business. You can expectan exciting and fulfilling career in a growing business and an industry that provides a consistent challenge. Your ambition is our ambition. Our Values Our values are at the heart of everything we do, the shared spirit that makes us one team. Wherever you are and whatever you're doing, it's the way you do it that makes you XPS. You will be expected to be: Ambitious Expert Agile Helpful, and Do the right thing XPS Pensions Group is an equal opportunities employer and positively encourages application from suitably qualified and eligible candidatesregardless of sex, race, disability, sexual orientation, religion or belief. Please note that we reserve the right to close ourvacancies early. Reference ID: REQ000319 Job Types: Full-time, Permanent

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Legal Form: PLC

Company Type: Public

Company Size: 1001 - 5000

Revenue: 100 - 500 million (USD)

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Hiring Locations: 16

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