XPO

About XPO

Logistics done differently. Analyzing and reviewing the day to day process imperatives within the OTC Collection process – Collection portfolio oversight and management, working with upstream and downstream processes, working on various collection related reports and dashboards, managing escalated accounts, collector portfolio reviews, managing people. Work with internal departments to help mitigate risk. Pay, benefits and more. Branch location Hours of Work/Travel Hours may cover early mornings, evenings and weekends. Local travel between branches required occasionally. We provide free transport facility What you’ll do on a typical day: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned: Oversee the AR collection process via effective creation of views, reports, dashboards, work distribution within team Oversee the collection portfolio overall including Diligently working with upstream and downstream process to the collections process for better coordination Develop/ work on reports/ dashboards both at an individual/ team and process level Get engaged with helping resolve any escalated/ stuck accounts by working with various internal departments – sales/ credit/ cash application Maintain a good governance on meetings with internal stakeholders and onshore leads Ensure process updates are updated in all SOPs/ DTPs etc. Manage a team of Collectors and Senior Collectors Ensure a robust cadence on performance reviews, appraisals, coaching and counselling Get thoroughly engaged with collector portfolio reviews and maintain a monthly cadence around them Training need identification, process refreshers for team members What you need to succeed at XPO: Analytical Skills - Identifies and resolves problems Demonstrates attention to detail Performs complex analysis of data, processes, policies, procedures and/or systems Develops insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results Communication Skills – Strong communication skills – both verbal and written Writes clearly and informatively. Edits work for spelling and grammar Presents organized and thorough information and data appropriate for intended audience Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures Time Management Skills - Demonstrates follow-up skills Provides timely and professional support to all internal/ external customers and vendors Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame. Other Skills - Strong people and process manager – 5+ years of people and process management experience required in the Credit domain within OTC Team-oriented - consults with team members and management as needed to complete assigned responsibilities Works with minimal supervision Maintains strict confidentiality Technical Competencies Basic computer and technical Skills – Strong fluency/ expert-level user of Windows applications, particularly Microsoft Excel Quickly learns and achieves proficiency in new software applications as needed. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications. Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, JIRA etc. Understands and is familiar with the most widely known and emerging tools, technologies and social applications. Be part of something big. XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Synonyms

Technologies (from Job Ads)

Hiring Locations (10 of 511)

Headquarters

Loading map...

Company Info

Legal Form: Inc

Company Type: Public

Company Size: 5001 - 10000

Revenue: 5 - 10 billion (USD)

Job Ad Metrics

Job Ads found: 19152

Job Ads per Month: 399.0

Hiring Locations: 511

Data Info