World Intellectual Property Organization

About World Intellectual Property Organization

Product Management Officer - 20048-FT Copyright Management Division, Copyright and Creative Industries Sector Grade - P3 Contract Duration - 2 years * Duty Station: CH-Geneva Publication Date: 11-Feb-2020 Application Deadline: 09-Mar-2020, 5:59:00 PM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location. 1. Organizational Context Organizational Setting The post is located in the Accessible Books Consortium Secretariat of the Copyright Management Division, Copyright and Creative Industries Sector. The Accessible Books Consortium (ABC) is a public-private partnership led by WIPO and includes organizations that represent people with print disabilities such as the World Blind Union, organizations or libraries serving people with print disabilities, known as authorized entities, and authors, publishers and collective management organizations. ABC aims to increase the number of books worldwide in accessible formats - such as Braille, audio, e-books and large print - and to make them available to people who are blind, visually impaired or otherwise print disabled. The next few years will be intensive for ABC, with the massive scale-up and evolution of the ABC Global Book Service into the new "Global Solution for the Search and Delivery of Accessible Titles". Purpose Statement The main role of the Product Management Officer is to elicit and meet the business needs of the ABC Global Book Service’s “customers”, that is, authorized entities, other partners, and people who are blind, visually impaired or otherwise print disabled, known as “beneficiaries” by ensuring that ABC technical platforms and tools continue to be fit for customer purposes through the elaboration and recommendation of appropriate solutions. Additionally, the incumbent will assist the Head, ABC in the evolution of the ABC Global Book Service to the “Global Solution”. The incumbent will collaborate with other members of the ABC Secretariat, particularly the Library Sciences Expert, as well as the Information and Communication Technology Department (ICTD), Cloud Management Unit (CMU) and the Copyright IT Manager, CMD. Reporting Lines The Product Management Officer works under the supervision of the Head, ABC. 2. Duties and Responsibilities The incumbent will perform the following principal duties: a. Carry-out ongoing analyses of the needs of authorized entities, other partners and beneficiaries, with a view to the continuous improvement of ABC technical platforms and tools, prepare the corresponding business and functional specifications for the development of technical enhancements and new functions by the off-shore developers. b. Contribute to the strategic planning, development and implementation of the “Global Solution for the Search and Delivery of Accessible Titles”, which will link an extensive network of catalogues of accessible format works, including through the development and implementation of Application Programming Interfaces (APIs). c. In cooperation with the relevant ICTD section, work with off-shore developers on prototyping, user testing and implementation of technical enhancements and new functions, including when and as required participating in teleconferences and meetings with the off-shore developers and ensuring that the technical tools are built as required. Manage and participate in the user acceptance testing of all new releases. d. Provide training via teleconference to authorized entities, other partners and beneficiaries when required, and prepare ABC user manuals. e. Assist with the expansion of the number of authorized entities, other partners and beneficiaries joining ABC, as well as promote the increased utilization of ABC systems. Prepare relevant communications to prospective and current authorized entities, other partners and beneficiaries. f. Supervise the integration of new collections of accessible format works in the ABC catalogue, and monitor the ongoing data-harvesting of the current collections of accessible format works. g. Contribute to the development of a monitoring framework to assess and track the performance of all components of ABC systems, including (i) overall metrics and utilization of ABC systems by authorized entities, other partners and beneficiaries; and (ii) the quality and availability of data in the ABC catalogue. h. Liaise with WIPO’s Cloud Management Unit for the migration to, and maintenance of, ABC technical platforms on the AWS Cloud. i. Perform other related duties as required. 3. Requirements Education Essential First-level university degree in business, marketing, information technology or related discipline. Desirable Certification in project management. Certification in business analysis. Experience Essential At least six years of professional experience in the public or private sector in business adoption of technologies including several of the following: application programming interfaces (APIs), other Web-based technologies, databases and file transfer protocols. Experience working within a multi-stakeholder environment. An advanced university degree may be accepted in lieu of two years of experience. Desirable Experience in manual and automated software testing. Language Essential Excellent knowledge of written and spoken English. Desirable Knowledge of other UN languages, particularly French or Spanish. Job Related Competencies Essential Good understanding of computer systems design, testing and deployment within a large organization. Demonstrated ability to draft clear and coherent business specifications and conversely express technical concepts in non-technical terms. Demonstrated ability to deliver results. Excellent ability to synthesize and present information clearly and logically, both orally and in writing. Commitment and dedication to the humanitarian objectives of the Marrakesh Treaty and ABC, as well as sensitivity to disability related issues. Ease, flexibility and tact in personal contacts at all levels. Organizational skills with the ability to work within strict deadlines, attention to detail. Sound political judgment working in a multicultural environment. Competent user of Microsoft Office applications including Word, Excel, Outlook and PowerPoint, and the ability to adapt quickly to new software. Desirable Knowledge and understanding of accessible format standards and the assistive technology used by people who are blind, visually impaired or are otherwise print-disabled. 4. Organizational Competencies Communicating effectively. Showing team spirit. Demonstrating integrity. Valuing diversity. Producing results. Showing service orientation. Seeing the big picture. Seeking change and innovation. Developing yourself and others. 5. Information Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. Please note that this estimate is for information only. The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice. The figures quoted below are based on the January 2020 rate of 77.4% P3 Annual salary $60,962 Post adjustment $47,185 Total Salary $108,147 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.

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