Wonderla Holidays

About Wonderla Holidays

Job Summary India's NO 01 Amusement Park " Wonderla Holidays Ltd " is looking for Guest Relation Executive Position for Hyderabad location. POSITION SUMMARY: Attend to guests courteously and deal promptly with their requests and queries. Should Collect guest feedback forms and do any possible first hand service recovery steps. ** Responsibilities and Duties * * Welcome guests during check-in and giving a fond farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Coordinating and multi-tasking job duties in a busy environment. Have up to date information on Park and their facilities. Providing excellent customer service as per standards. Maintain up-to date information Park rates, current promotions, offers and packages Collect Guest feedback during guest departure along with his likes and dislikes. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. Should be able to handle all guests without bias or prejudice. Adhere to strict staff grooming and hygiene Good command of the English language is essential, both written and verbal Must possess strong organization time management skills, attention to detail. Must be guest service focused and a team player. Positive attitude and outgoing personality is essential. Must be able to work shifts - days, evenings, weekends and holidays. Professional in demeanor and presentation. Personable, enthusiastic, self-motivated and able to work independently. Observant, discriminating and detail-oriented Strong interpersonal and organizational skills. Key Skills Good Communication Skills. Ability to Handle Guests. Required Experience and Qualifications 1 to 2 years Qualification: Intermediate & Any Graduate. Benefits PF ESIC Bus Facility Interested candidates can attend the walk-in Interview(s) at the below address: Wonderla Holidays Ltd Kongara Raviryala PO, Land Mark: ORR Exit No 13 Rangareddy, Hyderabad 501510 Dates: 24th Jan'20 to 31st Jan'20 Contact number: 040 23490337 Note: Only Male candidates are preferred. Note: other candidates are not preferred. Job Type: Full-time Salary: ₹15,000.00 /month Experience: Guest Relation: 2 years (Preferred) Education: Bachelor's (Preferred) Location: Hyderabad, Telangana (Preferred) Benefits: Provident fund (PF) Company Cab / Shuttle service Industry: Arts & Entertainment

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Company Info

Legal Form: LIMITED

Company Type: Public

Company Size: 501 - 1000

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