Wells

About Wells

Are you an experienced & passionate Training Manager within the hospitality industry keen to grow & empower people that will contribute to a great success story? Look no further! We have a newly created opportunity for an energetic and captivating professional to lead training initiatives across our managed pubs, covering the Midlands and Home Counties. Our portfolio currently sits at 18 sites but with new openings both imminently and in the coming 12 months it’s fair to say we have ambitious plans, making this is a very exciting time to join our team. You will ensure we engage the hearts and minds of our employees by building capability, improving productivity and offering excellent development opportunities, whilst keeping business goals at the forefront which encompasses creating a culture of customer excellence. Our vision, quite simply, is to offer 360° experiences in everything we do that makes a positive impact on each one of our employees and guests. Your role in our family:  Assess training needs for the businesses, ensuring our teams are skilled to deliver the best experience in our pubs.  Work in partnership with the Managed House Operations teams and HR team to ensure all new joiners, both front and back of house, have the best induction  Coach Mangers to ensure they are inducting and developing their teams effectively  Ensure all mandatory training is up to date and completed by employees accordingly  Manage and support new opening training  Fully optimise and train-in the LMS system for all employees ensuring all learning activities are recorded, up to date, monitored and communicated  Ensure all Apprenticeship learners are progressing through their programmes effectively  Work with the HR and Management teams on delivery of ongoing training and development  Drive the Wells & Co career path  Upskilling our teams to take our service and standards from good to great  Work with Operations teams to conduct audits and advocate training solutions as required  Review customer feedback with the operations teams and deliver training as required  Enhance our employee engagement through driving the Wells & Co purpose and values, and to build our reputation as a great place to work and to develop a career What would make you the perfect fit?  Success in driving training and development within a multi-site fast paced hospitality environment  Experience within an operations capacity which demonstrates your passion for delivering and driving a great customer experience  Experience in creating training materials and developing training plans  Ability to think on your feet and flex your communication style to the audience  Natural flair for building positive relationships at all levels  Excellent organisational and time management skills  Creativity, imagination and initiative  Oodles of energy that drives an infectious culture for training and development amongst the teams  Articulate with high attention to detail - committed to upholding professional standards  Willingness to work flexibly to meet the business needs What else is in it for you?!  £ comp salary + car  25 days holiday + bank holidays  Pension & Life Assurance  Food discounts off dining  Retail discounts  Fun culture surrounded by happy people ? INDEXECINDUS

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Legal Form: co

Company Type: Private

Company Size: 1001 - 5000

Job Ad Metrics

Job Ads found: 201

Job Ads per Month: 6.5

Hiring Locations: 7

Data Info