Vox Telecommunications

About Vox Telecommunications

includes, but not limited to: - To achieve set sales targets set on daily, monthly and a quarterly basis To assist customers with day to day queries (sales and technical) and attending to complaints To ensure daily, weekly and monthly reporting is accurate and received timeously Implement defined product and sales strategy as defined by Carrier and Connectivity Business Unit Manage the internal order to invoice process to ensure operational efficiency Manage day to day activities for defined internal marketing campaigns Social media presence and management in line with product knowledge, strategy and objectives Fundamental understanding of Social media and impact on sales and business process required and to be implemented and managed accordingly Internal and External communication: Interpersonal interaction with customers and team members on a daily, weekly and monthly basis as and when required Primary contact for sales and online sales support: - Pre-Sales Quote assistance Support queries Minimum requirements Grade 12 Sales/ related certificate 1 years of experience in Telecom enviroment 2 Years working experience as Internal Sales/ Coordinator Call Centre/ Telesales experience preferable 1 year experience in Computer Literacy Job knowledgement and Skills Understanding of Technical environment Experience in ICT Industry Written and verbal communication skills Customer Service

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