Veritas Technologies

About Veritas Technologies

About VERITAS Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end – keeping mission-critical workloads highly available, protecting data everywhere, and providing insights to optimize costs and maintain regulatory readiness. Veritas supports 500+ data sources, 150+ storage targets, 50+ clouds, and any deployment model imaginable. We serve 99% of the Fortune 100, 90% of the Fortune 500, and are the market leader in Software-defined Storage, Data Protection, and Archiving. Veritas Customer Success is responsible for ensuring that Veritas’ customers are successfully exceeding the value of their investment in Veritas solutions and coordinating the company focus on the end-to-end customer relationship. Customer Success includes customer support and care, professional and business critical services, and renewal sales. Veritas Technologies empowers businesses of all sizes to discover the truth in information—their most important digital asset. Using the Veritas platform, customers can accelerate their digital transformation and solve pressing IT and business challenges including multi-cloud data management, data protection, storage optimization, compliance readiness and workload portability—with no cloud vendor lock-in. Through Veritas solutions, we reduce the unmanaged proliferation of redundant and unused data and derive high value business insight into the information it provides. We serve organizations of all sizes, including 86 percent of global Fortune 500 companies. In fact, for over a decade, Veritas has been recognized as a leader in the Gartner Magic Quadrant for both Enterprise Backup Software, Integrated Appliances and Enterprise Information Archiving. Together with our experienced partner community, we help our customers improve their data availability and unlock insights to make them more competitive. With over 7,800 employees in more than 35 countries around the world, Veritas is a $2.5 billion company that partners with the largest technology leaders, including Amazon, Cisco, Fujitsu, Google, Hitachi, HP, IBM, Microsoft, NetApp, OpenStack, Symantec, and many more. Our market opportunity continues to grow and we constantly seek to strengthen and expand our Professional Services capabilities. As a result we are looking for proactive and energetic technology Solution Architect (SA), to collaborate with our sales and technical teams, to drive and support the technical designs and services into our Enterprise class customers. As an Architect, you will be part of a highly motivated and focused Professional Services team, responsible for the technology discussions, positioning and proposal, from first meetings to deal closure and into services delivery. Within this role you are expected to be able to understand high level architectures for Cloud and highly available applications, and articulate architectural thought leadership for new opportunities and transformation of existing and legacy solutions driving the value of Veritas approach and solution designs. Role Description We’re looking for experienced and successful technology Solution Architect to join our customer facing teams and Enterprise class customers, to create a vision and articulate the true value of Veritas architectures and solutions. As a proven Architect with a “can do” attitude and approach, you will be expected to engage at CXO and Operational level in our Customers, in order to qualify, position and lead technology based discussions and solution design. To then be part of the core team to shape and win the opportunity for Veritas, delivering a total customer experience that is second to none. Each Architect is expected to ensure that clients are able to understand our value through technology and software solutions, for the full array of licensed Veritas product solutions. The Architect role is responsible for ensuring that each architectural proposal is structured correctly, ensuring it meets or exceeds customer expectations. Overview of desired skills & experience Veritas Architects are proven self-starters with at least 5 years successful track record in a similar role, coupled with a thorough understanding for the importance of changing technology and dynamics that influence and lead Customers IT decisions. As a technology thought leader, the Architect will possess a clear, crisp communication style, both verbal and written, along with excellent proposal and presentation skills to work alongside our Enterprise services and sales teams. The Architect should have a thorough understanding for the Professional Services lifecycle and be able to credibly define and propose the appropriate architectures for our customers. The Architect will not only be expected to partner closely with the Enterprise Sales and Technical teams, but also align with our key accredited Partners and to lead and support the solution design, ensuring appropriate services are also embedded and driving impact and value. The successful Architect will be measured on the core criteria above, which will include design and forecasting of solutions, plus pro-active pipeline management and customer satisfaction (CSAT) survey results. SSE Role Responsibilities As a Veritas Architect, you will be expected to be responsible for the following areas; Familiar with and able to position Veritas architectures that support our solutions and GTM offerings. To then understand and position the value of these solutions, services and opportunities to Customers and sales teams. Maintain industry knowledge and trend awareness within core Veritas solutions and technologies. Work to understand customer organizations and industry sector needs and key business drivers. Develop short and long term architecture strategies and collaborative connection to core software engineering teams. Represent Veritas Professional Services and offerings to our customers through presentations, white board and napkin based tools, to leverage value and impact for Veritas solutions Correctly identify and position “Advisory” services opportunities and be able to articulate clear value propositions for customer adoption. Meet services operational cadence and hygiene through internal opportunity management systems and processes. Translate customer business requirements into integrated technical solutions Leverages cross domain architects skills to create integrated solutions architectures Defines interfaces with adjacent technology areas/customer infrastructure to ensure Veritas proposed solution is integrated seamlessly into the existing environment Develop and articulate the complete solution deployment lifecycle Work with customers to finalise detail of proposed solution and drives to technical closure Participates in the development of responses to RFIs and RFPs Able to deliver product and technology briefings and ensures all technical teams have been presented to on both Veritas technology and strategy Adopts a leadership role in large/complex deals Engage in billable delivery of Veritas solutions Delivers services portfolio (Strategic Consulting, Design Validation & Implementation Assurance, Solution Architecture / Project Leadership) as well as SOW associated to solution requirements Meet or exceed the following Key Performance Indicators; Utilization targets (Funded and non funded/pre-sales) Demonstrate engagement in Pipeline of opportunities Achievement of quarterly Customer Satisfaction targets for solution Qualifications and Experience: Degree or equivalent in Computer Science, business, engineering, or MIS / IT related field preferred. Established technical background and industry awareness and domain experience, in Information Management, Storage Management, Disaster Recovery, IT Infrastructure and/or IaaS Experience working with Veritas Products InfoScale, Veritas Resiliency Platform & data insight or Similar products. Experience working with Applications like SAP, ORACLE, SAS, Etc. Experience working with multiple virtualization platforms, Cloud and Operating Systems. Experience developing complex, multi-service line architecture proposals “Can do” and “do whatever it takes” attitude and approach to working practices and demands of the business. Ability to develop technical and executive level peer and customer relationships. Strong communication skills required A demonstrable and successful track record of working with Enterprise class product/solution teams Familiarity with sales and services opportunity processes Outstanding written and oral communication skills in order to liaise between the user community, executive sponsors, and the Veritas teams (business proposals, logical architectures) Experience with subscription and/or consumption model proposals highly desired. Willing to travel. Strong financial skills with ability to articulate the ROI of proposed solutions to customers. At Veritas, we care about the causes close to your heart and enable you to volunteer, donate, and do good. We also value uniqueness and know that a more diverse and inclusive workforce makes a winning team, so come as you are! Interested? Then apply and find out more about #TeamVTAS!

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Company Info

Legal Form: LLC

Company Type: Private

Company Size: 11 - 50

Revenue: 2 - 5 billion (USD)

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