Vanguard Logistics Services

About Vanguard Logistics Services

Roles & Responsibilities *Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution *Generate sales leads *Identify and assess customers' needs to achieve satisfaction *Build sustainable relationships of trust through open and interactive communication *Provide accurate, valid and complete information by using the right methods/tools *Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution *Follow communication procedures, guidelines and policies *Go the extra mile to engage customers *Resolve customer complaints via phone, email *Strong phone contact handling skills and active listening *Customer orientation and ability to adapt/respond to different types of characters *Excellent communication and presentation skills *Ability to multi-task, prioritize and manage time effectively

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Company Info

Legal Form: Ltd

Company Type: Entreprise non cotée en bourse

Company Size: 51 - 250

Job Ad Metrics

Job Ads found: 21

Job Ads per Month: 3.0

Hiring Locations: 2

Data Info