United Way for Southeastern Michigan

About United Way for Southeastern Michigan

Organizational Overview United Way of the Mid-South is a multi-million-dollar non-profit, public charitable foundation that mobilizes financial and human resources, across 8-counties, to meet critical needs and to help ensure that hundreds of thousands of Mid-Southerners can achieve their highest potential. We support high-performing nonprofit agencies that are on the front lines fighting to decrease poverty in our community by addressing the essential building blocks for success – education, financial stability, and health – while maintaining vital safety net services in food, shelter, and safety for individuals facing crisis situations. By joining United Way of the Mid-South, you are uniting with a team that is moving the needle on poverty and making our community a place where everyone can thrive. Position Overview This position is a leader in unique involvement opportunities that support United Way’s individual engagement goals. This position will be responsible for supporting and implementing strategies that mobilize people to give, advocate, volunteer and engage; providing support for raising alternate revenue through individual donors; introducing individuals to the United Way brand and implementing strategies to effect positive public policy/advocacy change. This position is part of a team that recognizes the critical role volunteers and individuals play in furthering the United Way mission; and their interests and sensibilities are paramount in the design and delivery of our programs. Primary Duties and Responsibilities Execute strategies for engagement of people (both in and out of the workplace) through opportunities to support United Way’s community goals. Includes designing, implementing and evaluating innovative community and corporate engagement services and experiences for year-round strategic engagement, including those related to engagement groups, ad hoc corporate engagement projects, and seasonal events and initiatives. Support comprehensive engagement strategies that align interests of community and corporate partners with United Way’s community priority areas: includes opportunities for ongoing and episodic volunteer, advocacy, and engagement opportunities that contribute to the advancement of United Way’s community goals. Cultivate deeper relationships with current and prospective United Way volunteers, contributors, community partners, funders and constituents; ensures appropriate/relevant follow-up including acknowledgement for engagement. Deliver on innovative engagement strategies appropriate to United Way engagement groups, leadership donors, and members of organized labor, regional advisory boards, and other groups of constituents. Support the assessment of volunteers’ knowledge about United Way and its role in changing community conditions, trust in United Way, and giving behavior as a result of engagement; and continuous improvement based on results. Facilitate strategies related to community conversations including reaching diverse constituents, timely and appropriate follow-up with participants, execution of on-going follow-up, theming, and sharing information with internal/external audiences. Align with and/or implement United Way Worldwide strategies for community engagement, as appropriate, including participation in national calls-to-action and other endeavors. Actively participate at community events and meetings to increase United Way’s presence through networking, prospecting and relationship building. Engagement Groups In conjunction with supervisor and volunteers, develop, execute and support the strategic plan and goals of each engagement group, in alignment with United Way, and provide thought leadership to move the work forward. Build strong relationships with members of each engagement group and execute on a recognition plan for donors and volunteers. Recruit and engage new members for each engagement group. Actively seek out best practices and continuously bring new and impactful ideas to each group’s leadership volunteers. Develop and implement a work plan that supports and achieves identified membership goals. Provide constant communication with lead volunteers to ensure full knowledge of community needs and direction of United Way. Serve as a liaison for each engagement group to United Way departments including, but not limited to, Communications & Marketing, Resource Development, Community Impact, and Engagement. Plan and execute events in conjunction with volunteers and United Way’s Communications & Marketing department. Schedule volunteer meetings, ensure minutes are recorded, and track attendance at meetings. Develop a structure that engages volunteers to assist with all of the above duties. Qualifications Bachelor’s degree in human services, social impact design, development, marketing, community engagement, public policy or related field required. Preferably 2 to 4 years of experience in volunteer management, nonprofit sector, social impact design, corporate community relations, project management, community organizing or other related areas required. Technology skills including expertise with Microsoft Office and database management; willingness to learn new applications and identify innovative ways for technology to support organizational objectives. Project management skills: ability to multitask, problem-solve, prioritize, delegate, and to create systems and processes. Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions. Excellent communication skills; able to communicate effectively and articulately in writing and orally. Strong customer focus in all tasks and activities, even while at times under pressure. Solid relationship management skills enhancing internal organizational relations and external community interactions. Physical Requirements While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk and reach with hands and arms. The employee must frequently lift and/or move up to 30 pounds and occasionally carry, lift, setup and/or move up to 40 pounds. There may be additional physical requirements associated with volunteer event. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Working Conditions United Way of the Mid-South is an equal opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions. United Way of the Mid-South will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. Flexible hours are required as job duties demand. Must have a valid Driver’s License, car insurance, and reliable transportation. Must have personal cell phone to communicate outside of the office. Other Duties Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Functional Competencies Accountability: Accepts full responsibility in meeting expectations. Organizational Knowledge: Understands the mission and strategic objectives of United Way, the structure, and culture as well as the regulatory, industry, and economic issues affecting the organization. Relationship Building: Works collaboratively with others to develop positive working relationships to achieve the shared goals of United Way. Impact and Influence: Gains support and buy-in and motivates others to act in the best interest of the United Way. Coalition Building: Builds strategic relationships internally and with key external stakeholders to achieve common goals. Stewardship: Efficiently utilizes the resources to make informed decisions. Communicates decisions in an effective manner to stakeholders. Attention to Detail: Accomplishes a task thoroughly. Monitors and checks work and plans and organizes time and resources efficiently. Willingness to Serve: Demonstrates a strong commitment, interest, and desire to serve the team, UWMS and stakeholders. Makes the time to actively contribute and participate. United Way Core Competencies Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations. Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. Application Process Qualified applicants should send cover letter, resume, and three references (with phone numbers) to United Way of the Mid-South. Please be sure to reference the position for which you are applying in the subject line of your correspondence. Job Type: Full-time Experience: Relationship Management: 3 years (Required) relevant: 3 years (Required) Strong Customer Focus: 3 years (Required) Volunteer Management: 3 years (Required) Project Management: 3 years (Required) Excellent Communications Skills: 3 years (Required) Education: Bachelor's (Required) Work Location: One location Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Schedule: Monday to Friday Other Benefit Conditions: Only full-time employees eligible

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