Turnitin

About Turnitin

Company Description Turnitin is your partner in education with integrity. Turnitin’s originality checking and authorship investigation services ensure academic integrity, promote critical thinking, and help students improve their authentic writing. Turnitin provides instructors with the tools to prevent plagiarism, engage students in the writing process, and provide personalized feedback. Turnitin is used by more than 30 million students at 15,000 institutions in 140 countries. Turnitin is headquartered in Oakland, Calif., with international offices in Newcastle, U.K., Utrecht, Netherlands, Melbourne, Australia, Seoul, Korea and throughout Latin America. Job Description The Assessment and Feedback Technologies Consultant is a strategic role. This role analyzes market potential, develops the strategy and tactical action plans to identify target accounts, and supports the sales functions in pipeline creation and progression. The role ensures regional product success by effectively bringing the outside in (market and customer feedback to relevant internal teams) and the inside out (through ensuring alignment between central and regional functions, and contributing in bringing this to customers and prospects). The Product Growth Manager is a passionate advocate for the company’s goals around assessment and feedback and the products that are developed to achieve this. This role leverages a combination of strong business acumen, solid analytical and problem-solving skills, and a deep understanding of customer workflows to build strategies that can be operationalized, sustained and executed over the long term, as well as positioning Turnitin for continued high-growth. Role and Responsibilities Act as a Subject Matter Expert. Act as a thought-leader, leveraging expertise in industry best practices, policies, procedures, and methodologies to establish process excellence and ensure transformation objectives are met. Understand Turnitin’s Operating Model and commercial objectives and engage with various functional leaders to understand their long- and short-term business strategies Drive market growth and adoption Product Management Collaboration. Work in conjunction with the Product Management in an ongoing manner to understand the product roadmap, report findings/feedback from the field opportunities, customer and prospect meetings, and share the market insights, including understanding and collaborating on the roadmap and sharing customer feedback and market observations. Marketing Management Collaboration. Work in conjunction with the Product Marketing and the Marketing Regional teams in an ongoing manner and as we develop content with Subject Matter Expertise and identify winning strategies, actions, and messaging in a replicable way, ensuring alignment with strategy and market, ensuring presence at key conferences, and developing and helping host webinars in conjunction with marketing. Define and Develop Use Cases. Define and develop sales offerings and repeatable use cases that meet the needs of Turnitin customers, drive new markets and/or expand existing market presence. Pre- and Post-Sales Optimization. Proactively support pre- and post-sales activities to accelerate project lifecycles. Collaborates with Implementation Team and Customer Success to ensure proper handoff from Sales. Drive Customer Success Outcomes. Offer collaborative efforts to increase renewal rates and reduce churn, through higher product adoption, customer satisfaction and overall health scores, and drive new business growth through greater advocacy and reference-ability. Inspire and Develop Customer Success Across Company. Align with the Marketing team for existing client marketing, aligning with Product team around driving product roadmap, align with the Sales team around cross-sell, up-sell and retention, align with the Finance team around measurement and forecasting, and align with the Executive team around developing and monitoring key metrics and objectives. Qualifications BA/BS or equivalent educational background is preferred Minimum 5+ years of relevant professional experience, experience as a Learning Technologist or Learning Designer in Higher Education institution is highly beneficial In depth and long standing experience with grading and assessment within higher education Excellent communication (verbal, written), presentation, and interpersonal skills Ability to work cross-functionally to get things done with unrelenting attention to detail Ability to meet tight deadlines Ability to develop specific plans to mitigate or address client concerns Strong technical knowledge with the ability to take information and build materials and presentations to illustrate clear value propositions Additional Information In Return You’ll get… Competitive salary and commissions Monthly gym and transportation reimbursement Free snacks and team events A great working environment in a growing office and Company Cutting-edge software, technology, and training to enable you to perform at your best Great CBD location with a squash court, restaurants, shopping, and public transit at our doorstep Where You’ll Be… Full-time based at Turnitin’s Melbourne CBD office Some travel in Australia, New Zealand, and the United States required Flexible working i.e. 09.00 - 17.00 or 08:00 - 16:00 On occasion, working hours will fall outside of 09.00 - 17.00 to accommodate meetings with US/UK teams or when travelling

Synonyms

Technologies (from Job Ads)

Hiring Locations (10 of 89)

Headquarters

Loading map...

Company Info

Legal Form: LLC

Company Type: Private

Company Size: 501 - 1000

Job Ad Metrics

Job Ads found: 5766

Job Ads per Month: 120.1

Hiring Locations: 89

Data Info