Trackunit

About Trackunit

Our key focus is providing a seamless and customer focused experience through empowered employees able to solve any problem and relaying vital knowledge to our Engineering and Product Management teams. Another key area is collaborating and continuously improving processes and tools across a small and flexible yet global organization adapting our standards to our customer’s needs. The Tech Support Team consists of 13 people at 4 locations and is responsible for handling customer requests over phone and e-mail regarding a broad variety of tasks such as service related issues, installation support and product changes. The main focus however will be on delivering technical support with the highest level of professionality. At Trackunit we believe in truly engaging with our customers who are world leading OEM’s and rental companies primarily within construction machinery thus flexibility and drive is of the essence. We operate in small empowered teams and look for people who can prioritize, multi-task, and deliver – because it’s a lot more fun to get things done! Expectations Resourceful and service minded team player able to manage multiple activities in a dynamic and ever-changing environment. Experience with handling customer requests and conducting 1st or 2nd level technical support. Self-motivated and high-performance personality able to drive tasks and think outside the box to find solutions. Analytical and curious personality with the need to always learn more and excel. Experience from similar industries such as IT development, tele communications or electronics is a plus. English: written and spoken near native/fluent. Swedish skills is an advantage, but not a must We provide you with A key role in a growth company acting as a late-stage startup with a fast-paced, agile environment. A cross-functional, agile team where you will have continued opportunity to learn and grow while shaping the future of our business. Continual learning of emerging technologies and industry trends and focus on personal and professional development. Attractive pay, pension and benefits package. A central location at the harbor with great canteen and an active staff association. About Trackunit is a fast-growing global supplier of IoT solutions which connect machines and people in the global construction industry. Since 2003, Trackunit has specialized in fleet management systems on a SaaS platform specifically targeted towards heavy equipment manufacturers and -resellers, fleet owners and machine operators. We challenge status quo in the way we collect, analyze and present data empowering our customers to run their businesses smarter and safer. Trackunit is a global company headquartered in Aalborg, Denmark, and with offices in Norway, Sweden, Germany, Holland, France, UK and US with 200 employees. Read more on www.trackunit.com

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Company Info

Legal Form: A/S

Company Type: Private

Company Size: 51 - 250

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Job Ads found: 244

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Hiring Locations: 12

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