Tower Hill Insurance Group

About Tower Hill Insurance Group

Description: Summary Legal Operations Assistant is responsible for executing operational activities for the Claims Legal Department, collecting and reviewing incoming property lawsuits, and coordinating communications across the team. Serves as subject matter experts (SME’s) for Caseglide and Bottomline software systems. Works closely with Legal Department, Staff Attorneys and Litigation Adjusters. Reports to the Claims Legal Department and operates with minimal oversight in a highly independent and autonomous manner. Requirements: Essential Duties and Responsibilities: include the following. Other duties may be assigned. Provides administrative and operational support for the Claims Legal Department, staff attorneys and litigation adjusters and external contract counsel; also provides assistance with managing 1st and 3rd Party civil litigation. Collects new suits daily from the legal service of process site to review and summarize the new incoming property lawsuits. Once the review is complete, the Legal Operations Specialist then assigns the new suits to defense counsel and the appropriate litigation adjuster. If unable to determine which adjuster and counsel is appropriate, a brief summary of the same is discussed with management for review and assignment. Serves as subject matter experts (SME’s) for Caseglide and Bottomline software systems with the ability to operate independently in each to provide status updates, prepare reports and supply training to Legal and Claims staff as needed. Operates as liaison between Tower Hill and both Caseglide and Bottomline on operational matters. Prepares and reviews materials of a highly sensitive nature requiring the highest level of judgment and discretion at all times. Manages calendars of Legal Department staff, schedules appointments, and prepares and manages the trial calendar. Prepares scheduled and ad hoc requests for litigation reports and other productivity related reports in Excel or other formats to monitor trends and address exceptions. Screens incoming calls and correspondence and responds independently as applicable. Composes legal correspondence and other documents with Legal Department management oversight as needed and appropriate. Maintains document files for internal records. Review, adjust and pay vendor invoices as needed. Supervisory Reponsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Above average knowledge of Excel spreadsheet, use of macros, database and word processing are required. Excellent organizational skills including ability to prioritize and coordinate multiple tasks. Excellent written and verbal communication skills; including professional phone etiquette and the ability to draft written correspondence. Education and Experience: Two-year degree from college or technical school or three to five years of legal office experience; property and casualty insurance industry experience preferred or an equivalent combination of education and experience, experience with handling and managing litigation. Certificates, Licenses, Registrations: Certified Legal Assistant (CLA) or Certified Paralegal (CP) preferred.

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Company Info

Legal Form: LLC

Company Type: Private

Company Size: 51 - 250

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