Total Power

About Total Power

We are hiring! Service Sales Representative – Repairs, Alberta What We Offer Competitive Pay 100% Employer Paid Medical and Dental Benefits Employer RRSP Matching Program Annual Health/Wellness Spending Accounts Professional Growth & Development What You’ll Do – The Role Manage repair sales with the aim of achieving gross margins and sales revenue that exceed forecasts Timely and accurate estimating and quotations, assist with smooth & accurate project administration Regularly and accurately populate the company’s business tracking tools Develop and maintain a customer and prospect list Quotation follow up and track success rates also provide budgets and forecasts as requested Work with sub-contractors to provide repair total estimation information to customers where required Request and coordinate repair parts pricing and availability with the Total Power Parts Department Identify new service contract opportunities working with Service Agreement Advisors to provide service contract proposals Follow up on all quotations to gain customer approval to achieve annual sales targets Work with existing Contract Customers where it is required to provide Customer service and support to ensure that their Total Power experience meets or exceeds their expectations Meet and exceed Repair Sales targets and contribute to the growth of contract sales targets Follow-up on all submitted repair quotes within 48 hours also provide purchase orders to sub-contractors Work with technicians on unit down service calls to properly inform customer of situation. This includes rental equipment costs and time frame. Follow-up with customer until technicians return to site for repairs, keeping them informed of status of parts, timeframe and costs. Work with others in the Service and Service Sales department to ensure the right service is supplied, at the right time and that the necessary information is provided to the technician and customer. Participate in weekly Service Sales Department meeting to discuss opportunities and issues Other tasks and responsibilities as may be required from time to time Service Product Responsibilities - Included items: (non-warranty repairs) ALL SERVICE REPAIR Estimates Engine replacement or major work (Non-Home Stand By) Diesel fuel system and Injector work- (includes replacement, rebuild and injector cleaning) Radiator replacement or re‐core Alternator Repair rebuild or replacement – (Advise if brand name e.g. Stanford, Marathon and others) Major Enclosure repairs or modifications Control system upgrades, replacements or wiring changes (exception G&H panels) and remote monitoring Unit downs or requiring immediate quote while working on site. Repairs requiring rental units When sub‐trades are involved (e.g. electricians, cranes, rebuild shops, etc.) Exhaust systems & turbos from engine to muffler including new insulation Gear box repairs and change outs Major refurbishments (refurbishments that require subcontractors, site visits or involve replacement or reconfiguration of larger systems (fuel, engine, alternator, exhaust) What You Need University/College education or equivalent experience Minimum three years of sales experience in a similar industry preferred Valid driver's license and reliable vehicle Excellent computer skills and customer service skills Mechanical or Electrical aptitude and/or knowledge of combustion engines an asset In the case of a power outage or declared State of Emergency by any level of Government in Alberta, be available for work Working Conditions Travel required. Ability to attend and conduct presentations. Manual dexterity required to use desktop computer and peripherals. This is an OT exempt position. However, there will be times when additional hours will be required to meet customer requirements Lifting or moving up to 30lbs may be required. SOUNDS LIKE YOU?? APPLY NOW A little bit about Us… Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us. Our growth: As Canada's 1st Choice for PowerGen, our strategic goal is to double in size in the next 5 years. If you want to be part of our success story, join our family and grow with us! Our culture: Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED! “Thank you for making this company a very warming and welcoming place to work and do business in.” – Service Manager Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help. Only those selected for an interview will be contacted. No Agencies please. Job Types: Full-time, Permanent Experience: Sales: 3 years (Required) Asset - Mechanical or Electrical: 1 year (Preferred)

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Company Info

Legal Form: Corp

Company Type: Private

Company Size: 51 - 250

Revenue: 5 - 25 million (USD)

Job Ad Metrics

Job Ads found: 344

Job Ads per Month: 8.8

Hiring Locations: 12

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