Timberland

About Timberland

* VANS JOB DESCRIPTION * * JOB TITLE SUPERVISOR * * LOCATION * * REPORTS TO STORE MANAGER * * RESPONSIBLE FOR SALES ASSISTANTS * * Main Responsibility * * To provide at all times excellent service and technical knowledge to all customers, and potential customers of Vans, and to adhere to all operational policies and procedures. * * To assist the Manager and Assistant Manager in the direction and control of all branch operations in accordance with Vans and Mizen Clothing Retail Ltd philosophies, policies and procedures. * * Key Competencies * * Interpersonal Skills * * A strong communicator with the ability to establish a rapport with customers and the rest of the team, always friendly and open. * * Enthusiasm Show a genuine interest in customers and the product with a keen interest and enthusiasm for selling. * * Initiative Ability to work with initiative and without being constantly supervised and directed. * * Commitment Show a strong work ethic with a real determination and motivation to achieve success. * * Main Duties * * Duties Standards Expected Performance Measure Customer Service Acknowledge and welcome every customer who enters the store. * * Approach all customers and ask open questions to establish their requirements and preferences. * * Suggest suitable items, offering complimentary items as well. * * Ensure all customers are treated with courtesy and tact and they leave the store happy. * * In the absence of other senior management ensure the delivery of excellent customer service by the sales team. Always friendly, open and helpful. * * Positive attitude. * * Cheerful and enthusiastic manner. * * Approaches Customers. * * Link sells appropriate products. * * Good technical knowledge of the products. Good knowledge of the location of products in stock. * * Good knowledge of location of products on the sales floor. * * Team Work To work along side the rest of the management and sales team towards achieving all sales targets and standards. * * To keep good staff relations and maintain a high level of staff conduct. * * To communicate effectively with the store management, ensuring continuity of service, and in the absence of other store managers communicate with the Area Manager, Head Office and Vans UK. Work well and get along with the others members of the team in a professional environment. * * Work well and get on with management. * * Encourage and help other members of the team. Cash Handling, Till Operation and Branch Administration To effectively operate the till according to the company’s established policies and procedures. * * Maintain high standards of accuracy ensuring correct procedures are followed at all times. * * Ensure cash, cheques and cards are checked for fraud and forgeries. * * To assist the store management to ensure branch administration, including daily cashing up and daily banking, complies with company procedures and is completed accurately, efficiently and on time. * * Read all E-mails, faxes and memo’s and ensure any information or instruction is communicated to the relevant people and actioned. Accuracy of the tills. * * Quick, efficient and accurate processing of sales. * * Knowledge of the company policy and procedure on refunds, exchanges and methods of payment. * * Up to date paperwork and branch administration, meeting company standards. * * Adhere to company procedures, policies and rules. * * Read and action all E-mails etc. * * Delivery of weekly paperwork on time and of the correct company standard. Merchandising * * Stock Control House Keeping & Health & Safety * * Assist the store management to maintain a clean and tidy store, and ensure all merchandising fixtures and fittings are kept clean and tidy. * * Assist the store management to ensure stock is replenished, well presented and merchandised to guidelines and of a high standard. * * Maintain store signage and pricing, making sure all is in accordance with company policy and is correct. * * Ensure back up areas are neat and tidy at all times and ensure effective cleaning and hygiene routines are followed. * * Assist the store management to monitor the stockroom operation to ensure correct stock levels are maintained. * * Assist in checking in, sorting and putting away deliveries correctly and ensure pricing is accurate. * * To assist the store management to maintain a healthy and safe working environment for both staff and customers. Regular floor walks and uses initiative to correct untidiness. * * Store/departments merchandised to set guidelines. * * Shop/departments merchandised with flair and of a high commercial standard. * * Fresh new innovative displays. * * Complete duties quickly, efficiently and to a very high standard. * * Know company procedures on deliveries and action any delivery discrepancy. * * Delivery discrepancies completed accurately. * * Accurate stock takes. Security Assist the store management to ensure that all aspects of security are carried out and maintained to the highest standard. * * Ensure security procedures designed to safeguard company stock and money is followed at all times in relation to stock and tills. * * Be aware at all times of security in store. * * Alert other staff or management as confidently as applicable, if witness to, or suspicious of, theft by a customer or an employee. Tagging of stock where available. * * Shop lifter awareness. * * Adherence to security procedures. * * Be vigilant without appearing suspicious of customers. * * Other Any other duties as requested by store management or directors. Carry out duties quickly and efficiently and in a cheerful and enthusiastic manner. * Reference ID: Vans Jervis Job Types: Full-time, Permanent Salary: €22,000.00 to €24,000.00 /year Experience: management: 2 years (Preferred) Education: Leaving Certificate (Preferred)

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Company Info

Legal Form: Company

Company Type: Subsidiary or Business Segment

Company Size: 5001 - 10000

Revenue: 1 - 5 billion (USD)

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Job Ads found: 241

Job Ads per Month: 5.2

Hiring Locations: 9

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