Tile Town

About Tile Town

Company Description For over 45 years we’ve been a 100% Canadian-owned and operated company. We’re dedicated to providing the best in-class customer service in our professional showrooms, while showcasing the biggest and the best selection of in-store wall, floor and surface tile in Western Canada. If you are looking to start a career in the booming building sector, then we want to hear from you! A career at Tile Town is for someone who seeks a ‘hands-on’ energetic working environment. As an integral member of our team you will be responsible for providing your knowledge and expertise in tile and design with our customers. As a Customer Service Consultant you will support the Tile Town team in facilitating the full cycle of operations. Job Description Ensures customer is satisfied and has a positive experience. Processes all customer orders, change and/or returns. Completes sales transaction and accepts payments. Resolves minor customer complaints and provides solutions. Advises and assists customers on product and design selection. Provides information about Tile Town products. Ensure that all shelves are professionally presenting Tile Town product. Replenish products and supplies to ensure in stock conditions at all times. Assists customers with loading tile products into vehicle and/or transportation via hand/pallet jack. Assist moving tile product into showroom for customer presentation. Conduct general indoor and outdoor housekeeping to ensure showroom and facility is clean and professional at all times. Follow all Tile Town safety policies and procedures. Lead by example to ensure that team members are operating in a safe manner. Ensure safe working conditions by maintaining a clean, organized showroom and warehouse in accordance to company standards. Other duties as required. Qualifications High School Diploma Demonstrates exceptional customer service skills Proficient with MS Office Ability to work well in a team environment Ability to multitask and demonstrates high level of detail. Must be able to lift up to 75lbs repeatedly throughout the day Previous retail or tile setting experience is an asset, but not required. A passion for creating beautiful spaces and a keen eye for color and style is highly desirable. Forklift experience an asset, but not required. Additional Information Scheduling: Our current operating hours are as follows: Monday to Friday – 9:00 am to 5:30 pm Saturday – 9:00 am to 5:00 pm This role is based on a forty (40) hour work week and work schedules may vary based on operating hours and team coverage. Tile Town is closed on all Statutory Holidays. Benefits: Grow your skills with our in-house training Join our employee dental and extended health package Enjoy staff discounts Earn a generous salary package, plus bonuses, based around performance RRSP program Develop a career within the business Become part of a great team of people dedicated to improving efficiencies for the benefit of the company, its customers and very importantly its employees

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Company Info

Legal Form: Ltd

Company Type: Private

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