Tikona Infinet

About Tikona Infinet

Job Summary Ker result areas:  Individual performer  New customer acquisition through prospecting new clients  Maintain / manage and grow business from the assigned Key / Named Accounts  Maximising wallet share form the existing Key / Named accounts  Build and maintain long term relationship with the Key Decision Makers / CXOs in the allocated Key / Named Accounts.  Responsible for periodic achievement of the customer acquisition and revenue targets for the assigned Key / Named Accounts.  Responsible for revenue generation from the set of corporate by cross selling and up selling  Ensure customer satisfaction through coordination with back end support functions viz., customer service, billing and other functions.  Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies  Keep a track of the clients business initiatives and future plans and analyse its impact on the business  Identify the opportunities for the new products, services and applications and enhancing the existing infrastructure for additional revenues  Collect the market intelligence data including environmental, customer and competitor information and initiatives and analyse the same to pre-empt its impact on the business  Striking strategic alliances with synergistic partners like system integrators, consultants etc. in line with the defined guidelines Responsibilities and Duties Ker result areas:  Individual performer  New customer acquisition through prospecting new clients  Maintain / manage and grow business from the assigned Key / Named Accounts  Maximising wallet share form the existing Key / Named accounts  Build and maintain long term relationship with the Key Decision Makers / CXOs in the allocated Key / Named Accounts.  Responsible for periodic achievement of the customer acquisition and revenue targets for the assigned Key / Named Accounts.  Responsible for revenue generation from the set of corporate by cross selling and up selling  Ensure customer satisfaction through coordination with back end support functions viz., customer service, billing and other functions.  Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies  Keep a track of the clients business initiatives and future plans and analyse its impact on the business  Identify the opportunities for the new products, services and applications and enhancing the existing infrastructure for additional revenues  Collect the market intelligence data including environmental, customer and competitor information and initiatives and analyse the same to pre-empt its impact on the business  Striking strategic alliances with synergistic partners like system integrators, consultants etc. in line with the defined guidelines Skills Qualifications and Skills Education B.Tech / MBA Relevant experience 3-4 years of similar work Skills required:  Excellent presentation and communication skills  Ability to identify and manage relationships and decision making processes across complex organization  Should demonstrate solution centric approach towards problems spread across geographies  Ability to manage customer issues, including those essential for ensuring a high level of customer satisfaction  Highly self-driven, self-motivated and should possess a proactive approach towards the objectives Benefits Company Rolls & attractive salary Job Type: Full-time Experience: sales: 5 years (Preferred) work: 5 years (Preferred) total work: 5 years (Preferred) Education: Bachelor's (Preferred) Benefits: Health insurance Provident fund (PF) Paid leaves / Leave encashment Travel allowance Meal card / Food coupons Phone / Internet reimbursement Industry: Sales Job Duties: Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained Meet monthly quotas Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty Implement strategies for retaining customers requesting to terminate or downgrade their account Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed Other duties as requested

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Legal Form: Ltd

Company Type: Private

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