Thought Machine

About Thought Machine

Thought Machine is solving one of the biggest problems in banking. Since launching in 2014, our mission has been to liberate banks from outdated, legacy technology which stifles their ability to innovate. Thought Machine’s core product is a cloud native, core banking engine built to run any type of bank - from established Tier 1 banks all the way to new challenger banks. To move closer to achieving our mission, we are looking for highly talented individuals to join the fast growing team. With a founding team drawn from Google, we have a deep culture of engineering excellence and we believe it is this which delivers a solution compelling enough to engender a seismic shift in the banking industry. Thought Machine was recognised on LinkedIn’s Top Startups List (2019) and named in Fintech 50 (2019). We pride ourselves on having an excellent internal culture, where we take cultural fit as important as technical fit when we make new hires. At Thought Machine, we strive hard to create a fast-paced, supportive and fun working environment to enable the team to produce the best technical work in the industry. Requirements Thought Machine is looking to hire its Asia Pacific Accounts Director. The Account Manager will work with our Key Accounts at all levels within their organization, and foster relationships across all functions, including executive team, program management, procurement and sourcing, legal and compliance. The Account Manager is responsible for overall client satisfaction, revenues and renewals. Duties Structured approach to client engagement through account plan aligned to Thought Machine and client strategic priorities, socialised with key stakeholders to gain buy-in, execute, monitor, adapt as required. Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors and act as a central point of communications from the client to Thought Machine To work closely with the wider Thought Machine functions to ensure high client satisfaction. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Monitor and analyze customer's usage of our product, forecast and track key account metrics Manage multiple clients and prioritise accordingly Where a client has engaged the services or one or more delivery partners, the Account Manager will be required to also work with and perform similar functions with the banks delivery partner as they would with the client directly Assist the client in the preparation of internal and external messaging, which would include but not limited to system demonstrations, presentations, workshops, business case construction. Essential Experience in relationship management in financial technology and/or consultancy. Deep understanding of banks: their organisation, culture, markets etc. Proven engagement and interaction with high level stakeholder in Banking Institutions - ExCo Level - stakeholders, business line owners, budget owners and approvers. Proven experience in technology transformation projects in financial institutions and all of the aspects associated with such projects as Relationship/Account manager experience Have basic understanding of the technologies Vault is built on and the concepts that underpin them to hold credible positions in front of the customer. Should understand our market and our competitors and how the sales cycle works for our market. Deep understanding of financial products of banks and what factors are important to a banks business e.g. cost income ratios, net interest Margin, etc Proven ability to manage multiple projects at a time while paying strict attention to detail Excellent negotiation, verbal and written communications skills. Ability to work as a team player in a modern tech company culture and act as credible Customer advocate communicating upcoming needs that will create additional licence opportunities for Thought Machine. Have the ability to clearly demonstrate competency such that the client would consider you, highly credible at any level within their organisation Benefits Competitive salary Pension Healthcare (including dental & optical) A talented & experienced team as your colleagues An environment where you can learn and progress Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal opportunity employer and value diversity at our company. We actively hire for cultural growth. We welcome people of all ages, backgrounds and value people who take a journey unique to them. We provide everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't precisely match the job description.

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Company Info

Legal Form: Limited

Company Type: Private

Company Size: 501 - 1000

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