The Hartford

About The Hartford

FOR A GLIMPSE OF WHAT THE JOB IS REALLY LIKE? Do you have amazing customer experiences and tell all your friends about it? That’s the type of feedback we hear from our customers every day! Our dynamic team of professionals help small business owners with their commercial insurance policies, using industry-leading digital applications and technology. ABOUT THIS OPPORTUNITY As a Customer Relationship Specialist, you would be handling inbound telephone calls or written requests from customers or their insurance agents. No selling involved – your job is to make it easy to get things done by providing fast, high quality service experiences. No insurance experience is required either - we’ll provide you with all the training you need to get started with an assigned mentor and call coaches, plus you’ll receive ongoing training and support as you build your career at The Hartford. AS A CUSTOMER RELATIONSHIP SPECIALIST, YOU WILL: Provide support for a wide variety of business insurance products and services Identify forward-thinking solutions that resolve both stated and un-stated needs, making it easier to do business with The Hartford Maintain a high level of performance measured by traditional and contemporary call center performance indicators and behaviors Location: Clinton, NY, Business Center Start Date: April 6, 2020 Hours: Monday - Friday 10:15 - 6:45pm Qualifications WHO YOU ARE You are able to confidently handle customer requests and have a strong attention to detail, exceptional problem solving and critical thinking skills You can effectively communicate with customers while also using computer systems to research and process information You have prior customer interaction experience (preferred) You maintain a positive and professional demeanor You have a High School Diploma (Continuing education preferred) Spanish-English bilingual a plus, but not required. Additional compensation offered COMPENSATION At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance with a quarterly incentive program. The Customer Relationship Specialist position offers a competitive base salary starting minimally at $36,000.00 depending on experience. BENEFITS These include: Medical, Dental, Life and Disability Insurance - EFFECTIVE ON DAY ONE! 19 days paid time off in your first full year Tuition reimbursement Paid volunteer opportunities Employee recognition Wellness program And more! OK10LN Add [email removed] to your contacts to avoid emails from The Hartford being directed into spam. Equal Opportunity Employer/ Females/ Minorities/ Veterans/ Disability/ Sexual Orientation/ Gender Identity or Expression/ Religion Age Job Function: Customer Service Star Primary Location: United States-New York-Clinton Schedule: Full-time Job Level: Entry Level Education Level: High School Diploma/GED (±11 years) Job Type: Standard Shift: Day Job Employee Status: Regular Overtime Status: Non-exempt Travel: No Job Posting: Feb 7, 2020, 10:12:27 AM Remote Worker Option: No

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Company Info

Legal Form: Inc

Company Type: Public

Company Size: 5001 - 10000

Revenue: > 10 billion (USD)

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Job Ads found: 13756

Job Ads per Month: 286.6

Hiring Locations: 137

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