The Dermatology Partnership

About The Dermatology Partnership

We are looking for confident individuals to join our Patient bookings team, based in our beautiful rural offices in Kirtlington. Working as part of a supportive team, we offer training and support to develop your confidence and skills so that you are comfortable speaking to patients about their needs with the ultimate aim to book the patient in for the treatment. You will need to be happy talking to people on the telephone, resilient, with a caring, empathetic nature and be comfortable working to targets. (This would be the perfect opportunity for someone leaving education with A levels/equivalent, or a recent graduate looking to gain work experience within an office environment.) KEY RESPONSIBILITIES: Answering telephone and online enquiries, making bookings for patients, and answering questions relating to treatments at one of our four clinics (Harley Street, Canterbury, Oxford and Wimbledon) Booking and managing our clinic diaries within the business guidelines Working towards individual targets and KPIs ADDITIONAL INFORMATION: Flexibility is needed in order to ensure optimum cover at all times, working patterns are agreed well in advance so you have plenty of notice to plan outside of work, you will work a 37.5 hour week (7.5 hours per day, Over a varying shift pattern between the hours of 8am- 8.00pm with an hour for lunch, Monday to Saturday-1 in 4.) Due to our location, a car is essential. ESSENTIAL SKILLS: Excellent communication skills Excellent organisational skills Efficient and accurate administration and IT skills Ability to stay calm under pressure and multi-task Enthusiasm and energy Fast learner Working knowledge of Microsoft packages Previous experience in a similar environment with experience of booking appointments (Such as in a medical environments, hospitality industry or beauty industry would be an advantage.) WHAT’S IN IT FOR YOU? Salary in the range £18,000 - £22,000 depending on experience Free or discounted dermatological procedures 25 days holiday per year plus Bank holidays Company pension plan

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Company Type: Private

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