Target Australia

About Target Australia

Who are we? At Target, we believe a better life is one that’s lived, not with more things, but with things that mean more. A life where quality is always valued over quantity. Where beauty is born from style and substance in equal measure. A better way of life, that’s within easy reach of all. That’s why everything from the products we make to the experience we create is crafted with intention and a single purpose to inspire families to live better. What will you do? We are seeking an experienced IT Service Desk Support to join our Team based in our Store Support Office in Williams Landing in West Melbourne on a 5 month contract. Investigate and resolve incidents and problems to restore service within the agreed SLA Provide a 24/7 support service on a rotating roster cycle Ensure follow-up with customers to confirm incidents are resolved Identify opportunities for continuous improvement and drive them to implementation Other key responsibilities may include: Comply with quality and process measures for key work practices in the team Ensure system downtime is minimized. Engages successfully with other support functions in the coordination of incident resolution activities Ensure constant customer satisfaction What are we looking for? - The ideal candidate will have a minimum of 1-3 years of IT Service Desk support experience and proven ability to learn new applications & technology. Exceptional customer service and communication is vital as you will be the single point of contact for IT issues from Stores, Supply Chain and Store Support Offices. Proven ability to learn new applications & technology and proven experience working within an IT Service Desk or Retail Environment is also advantageous. But we don’t just look for someone based on their skills and experience, our people work together and champion the Target values and behaviours. We are a business where our values and people matter, and we need like-minded people to join us! Target values diversity and we pride ourselves on representing the diverse and multicultural communities of which we are a part. Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested to by the Talent Acquisition Team.

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Hiring Locations (10 of 19)

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Company Info

Legal Form: Ltd

Company Type: Private

Company Size: 5001 - 10000

Revenue: > 10 billion (USD)

Job Ad Metrics

Job Ads found: 314

Job Ads per Month: 7.7

Hiring Locations: 19

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