Synergy Credit Union

About Synergy Credit Union

Are you perpetually committed to excellence in customer service? Do you always bring your positive self to work? Are you always the go-to person for assistance with technology – software and applications? Do you set ambitious goals for yourself? Feel the rush when you attain them? Our Member Contact Centre Representative is the voice you hear when you contact Synergy Credit Union. They will greet you with a welcome, and will help you with your daily financial transactions, and/or re-direct you to one of our experts. We’re hunting for exceptional team members for our Member Contact Centre team. This is one of the most challenging roles in our Credit Union. If you have a sense of adventure, here’s what you’ll be doing: · Engaging with members, or potential members, over the phone, email, or live chat · Coaching members through the ranges of resources, services, and products · Connecting members with our experts for advice · Taking the initiative to contact members to optimize their experience with us · Trouble-shooting our programs and applications with members, supporting them with technology assistance · Setting goals for your work, creating timelines, anticipating obstacles and how you will overcome them What we’re looking for: High School graduate and related post-secondary education or equivalent experience Working knowledge of the Internet, Internet technologies, Mobile Banking, personal computers, email and various operating systems Experienced in a customer-service-centric environment Exemplary problem-solving skills Understanding of sales processes, experience with sales goals We are seeking the best, the daily warrior that conquers whatever is thrown his or her way. Driven, sharp, and an adaptable communicator. A sense of humour is required. And if it sounds like we expect a lot – we do. We’ve created a member-passionate workplace with an extraordinary culture. Location: Lloydminster, SK Hours: Full-time - 37.5 hours weekly Our call centre hours of operation are currently: Monday to Friday 8:00 a.m. to 7:00 p.m., and Saturday 8:00 a.m. to 4:00 p.m. Wage: Salary Range $41 700 - $59 500/annually If the above describes you, we want to hear from you. Submit your cover letter and resume before the end of the day on Wednesday, March 25th. Please quote competition #201601 in the Subject Line. We thank all applicants in advance for their interest. Only those under consideration will be contacted. If successful, you will undergo a bonding process that includes a criminal record check and credit check. We are committed to being an equal opportunity employer. Find out more about us! https://www.youtube.com/user/SynergyCreditUnion www.synergycu.ca Job Types: Full-time, Permanent Salary: $41,700.00 to $59,500.00 /year Location: Lloydminster, SK (Preferred)

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Company Type: Private

Company Size: 51 - 250

Revenue: 25 - 50 million (USD)

Job Ad Metrics

Job Ads found: 109

Job Ads per Month: 4.0

Hiring Locations: 5

Data Info