Swatch Group

About Swatch Group

Communicate effectively with Internet customers and prospects via chat and email. Direct customers to product information resources, including those available on the Internet. Learn the psychology of Internet customers and work with them accordingly to assist in closing the Transaction. Utilize chat data and analytics to report unique findings and suggest new strategies. Handles all Internet sales inquiries personally. Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention. Learn product in order to provide the most accurate responses to customers. Provide exceptional service as you respond to questions. Meet or exceed monthly, revenue sales targets. Respond to customers in expected timely manner. Proactively reach out to shoppers to increase sales. Profile Do you like Basketball? Do you like watches? If so, how would you like to work in a location that has both experiences? Tissot is the official timekeeper of the NBA. Our new Tissot Boutique will be interactive, full of positive energy and all about the customer experience. Provide a unique and special experience to all clients Meet and exceed sales goals Exceptional customer service to clients for after sales Professional requirements Must have High School Diploma or GED equivalent - Must be able to type from 30WPM - 50WPM with 0 errors. Must have excellent verbal and written communication skills; strong interpersonal skills. Ability to think swiftly on your feet in order to communicate quickly and effectively is required Ability to multi-task and handle multiple conversations at once Ability to sell, provide excellent service and increase customer retention Motivated Individual, self-starter & ability to work independently Proficiency in all Microsoft Office applications Ability to work flexible hours is preferred Interested in eCommerce, Sales & Goal Oriented is preferred Must be a skilled listener – customers will tell you what they want! Experience in the luxury industry or retail is a plus. Must be self-motivated and a self-starter; quick learner for a multifaceted business and companion domestic and international staff; Must possess strong organizational, project management and problem-solving skills with multi-tasking abilities in a fast-paced corporate environment; Arrive early and work late if necessary Understand and follow posted work rules and procedures Accept constructive feedback Must be a team player

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Company Info

Legal Form: Ltd

Company Type: Public

Company Size: 5001 - 10000

Revenue: > 10 billion (USD)

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Job Ads found: 5052

Job Ads per Month: 105.3

Hiring Locations: 126

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