States Logistics Services

About States Logistics Services

We’re growing and we’re looking for detail-orientated representatives to provide awesome customer service to our customers! This is a full-time, direct hire position; Monday thru Friday 8:00 am-4:30 pm. Some overtime may be required based on volume. Compensation: $15.00 - $ 17.00 D.O.E. Here Are Just Some Things A Customer Service Rep Will Do: Receive and process outbound orders by EDI, phone, fax or email in either our in-house WMS system or SAP. Prepare routing information, schedule appointments with carriers, and shipping documents. Prepare any follow-up to ensure delivery can be made by the specified dates required. Initiate tracers with carriers. Adjust or cancel orders and process inbound returns as requested. Access customer's online shipping or receiving programs and update records for individual accounts. Send daily, weekly or monthly reports to the customer as requested. Invoice processing Here is what we’re looking for: 6 months in a high volume customer service role. 3PL strongly preferred. Working knowledge of Microsoft Word, Outlook, and Excel. Ability to organize and prioritize work and meet deadlines. Multi-tasking!! Excellent customer service skills (friendly, courteous, helpful). Here is why you should work for us: We’re growing in this region and we prefer to promote from within allowing our associates to grow with us We have vacation time, personal time, sick time, holiday premiums for worked holidays, holiday pay We are one of the few employers that have Employee Stock Ownership (our employees own just under half of the company) We offer medical, dental, vision, accident, and life insurance at a low cost Casual work environment: you can wear jeans every day! States Logistics Services, Inc. is a third-party logistics company (3PL) specializing in all aspects of supply chain management. States Logistics currently operates a combination of public and contract warehouses in Southern California and Arizona servicing a wide range of industries. Our focus on service and operational execution has enabled us to be rated the "Best of the Best" within our customers' distribution networks. States Logistics Services, Inc is an equal opportunity employer. Benefits: Medical/Dental/Vision/Life/FSA/401K/ESOP/Vacation/Sick/Holiday Job Type: Full-time Salary: $15.00 to $17.00 /hour Experience: call center: 1 year (Preferred) customer service: 1 year (Preferred) Third Party Logistics: 1 year (Preferred) Education: High school or equivalent (Preferred) Work Location: One location Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Communication method(s) used: Email Phone Chat In person

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Company Info

Legal Form: Inc

Company Type: Private

Company Size: 51 - 250

Revenue: 25 - 100 million (USD)

Job Ad Metrics

Job Ads found: 47

Job Ads per Month: 2.0

Hiring Locations: 4

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