State of Minnesota Board of Public Defense

About State of Minnesota Board of Public Defense

This position exists to promote public roadway safety by the administration of prescribed vision screening, knowledge, oral, road and skills tests for motor vehicle operators so that only qualified individuals obtain a Minnesota driver’s license. This position is also responsible for inspecting motor vehicle dealership facilities and records to ensure compliance with state dealer laws, and to inspect motor vehicles for identification and titling purposes. Major Job Duties: Conduct all examinations necessary for the issuance of Minnesota driver's licenses and endorsements. Conduct motor vehicle dealer and VIN inspections as required. Accept various types of applications, accept monies, issue receipts, and take photos for licenses when assigned to a location with a camera workstation. This position requires travel from one work location to another. Employee must provide transportation arrangements between locations. May be required to work regularly scheduled weekend hours. Qualifications Minimum Qualifications Communication skills: ability to read, write and speak English sufficient to understand and be understood when serving customers and to perform accurate data entry. ability to provide prompt, courteous and accurate information to customers on the phone or in person (face-to-face contact). Cashiering experience – must be able to perform basic math skills in order to collect, count, reconcile and complete daily transactions. Customer service experience - in-person customer service experience in a high volume, stressful environment. Experience using basic office equipment and the internet. Typing/Keyboarding skills. Ability to pay close attention to detail in order to enter data on paper forms and into databases. Ability to work outdoors in all types of weather. Ability to work cooperatively with individuals from diverse backgrounds and underserved communities. Must qualify for an unrestricted driver's license. Must pass national criminal background check. Must be a U.S. citizen. Preferred Qualifications Face-to-face customer service experience in a business with high volume customer traffic within the last five years. Ability to engage customers, provide clear instructions, answer questions and provide both positive and negative feedback in a professional manner. Cash handling experience sufficient to accept applications and fees from customers and accurately complete financial transactions. Knowledge of basic driving and motor vehicle laws. Ability to problem solve, prioritize and manage a wide variety of duties while working independently. Ability to write legibly in order to produce completed forms and documents that can be easily read by others. Excellent attendance and dependability. Five (5) years of driving experience with a good driving record. Graduate of one of the following public sector training programs: Project for Pride in Living, HIRED, Goodwill Easter Seals, Twin Cities Rise, Takoda, Hmong American Partnership, CLUES or similar Department of Employment and Economic Development (DEED) sponsored workforce development programs. Knowledge of a written and spoken second language (e.g., Spanish, Hmong or Somali) and English sufficient to translate messages from one language to the other, while maintaining message content, context, and style. Physical Requirements Minimum visual acuity of 20/40, corrected or uncorrected, and a visual field of greater than or equal to 105 degrees. Average to above average reflexes. Ability to maintain a stationary positioin for long periods of time. Ability to position self and move many times per day into and out of all sizes of motor vehicles. Ability to transport 25 pounds. Ability to maintain a professional demeanor and handle the stress associated with continuous public contact. Additional Requirements It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, which includes the following components: Credit check Criminal history Driver’s license check Fingerprint check Reference check US citizenship verification Application Details Why Work For Us GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year. How to Apply Click "Apply" at the bottom of the page. If you have questions about applying for jobs, contact the job information line at 651-259-3637. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about the position, contact Kara Kreutzer at [email removed] or 651-201-7379. AN EQUAL OPPORTUNITY EMPLOYER The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply. We provide reasonable accommodations to all qualified applicants with disabilities throughout the application and interview process. If you need alternative access to the online job application system, please contact the job information line at 651-259-3637 or email [email removed]. For accommodations or questions about accessibility specifically relating to this job announcement, please contact the Affirmative Action Division at 651-201-7136 or email [email removed].

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Job Ad Metrics

Job Ads found: 161

Job Ads per Month: 7.0

Hiring Locations: 10

Data Info