St. James'S Hospital

About St. James'S Hospital

Role Profile Role Title Grade V – Applications Analyst Purpose of the Role The Grade V -Applications Analyst will be a member of the Engagement and Delivery team within the Informatics Directorate with responsibility for assisting with the implementation and support of IT systems across the campus. Department/Directorate IMS (Informatics Directorate) Key Reports Engagement & Delivery Lead for Informatics Key Direct Reports N/A Grade Grade V Officer Salary Scale €42,773 - €51,375 (LSI X2) Job Reference Number: 49401/20 Enquiries To: Ms Miriam Roche, Engagement & Delivery Lead for Informatics, IMS, Tel: 01 428 4595, Email: [email removed] Closing Date: Sunday 15th March 2020 Key Duties and Responsibilities The post holder will be responsible for playing a key role in delivering the highest standard of expertise to the scoping, implementation, optimisation and support of IT systems within St. James’s Hospital. The successful candidate is expected to have excellent communication skills and be a self-starter with the ability to work as part of a team and independently as required. Duties & Responsibilities include: * Working closely with Applications Project Managers, Clinical Information Officers and Technical staff to support the scoping, procurement, development, roll-out, adoption, optimisation and upgrades of electronic health and administrative systems and applications. * Playing a key role in planning, design, execution and reporting of system testing, using appropriate testing tools and techniques, conforming to agreed standards, to ensure that new and amended software together with any interfaces, performs as specified and intended. * Assisting with business continuity planning for planned or unplanned system downtimes * Becoming proficient with the current IT systems, the configuration and support of same * Engaging and assisting with the Hospital’s IT support structures including the helpdesk and on-call support requirements * Preparing for and providing IT related training as required to hospital staff * Participating in auditing of IT system use to ensure that workflows remain relevant for users and that systems remain fit for purpose * Assisting with the delivery of meaningful report data to support patient care delivery, hospital management and ongoing improvement projects. * Becoming familiar and keeping “up to date” with wider IT developments both within and external to the hospital; * Attending and / or presenting at IT related conferences, training courses or events as required; * Engaging in IT related Education & Training activities, including active participation in appropriate and approved research activities in the Informatics domain; * Providing services in any of the agencies to which the hospital provides relevant services, particularly at hospital group level; The above Role Profile is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. This Role Profile will be subject to review in the light of changing circumstances. Academic/Professional Qualifications and/or relevant Experience Required: Candidates must have at the latest date of application: - * Have not less than two years satisfactory experience in an administrative capacity within the Public Sector / Hospital / Health Care or other environment relevant to the role. And * Possess sufficient administrative capacity to discharge the functions of the grade. Desirable: * Previous Project experience * Evidence of Further Education / Self Development * Have completed or leading to completion in a course of study related to I.T/ Health Informatics. * Experience (or understanding) of the working relationships within a large Hospital. * Computer Science or Programming course * Experience of building or maintaining information systems * Knowledge/Experience of the main IT systems in used in a Hospital environment. Technical/Clinical Competencies Required: 1. Excellent Keyboard Skills 2. Proficient in MS Office 3. Demonstrate IT skills (e.g. familiarity with developing/supporting IT systems) Desirable: * Working Knowledge of Hospital/Healthcare IT Systems (Patient Records Systems / Data Management Systems/Databases etc.) SJH Behavioural Competencies Competency Required Level Required Appropriate Descriptors Problem Solving & Decision Making Up to level * Able to act quickly to address urgent matters * Motivates and encourages others to achieve their goals * Is able to recognise early warning signs of potential problems and takes pre-emptive action * Consults with others to improve decision- making * Engages with others and provides updates in a timely manner and as appropriate * Reasons systematically and logically through issues Planning & Organisation * Prioritises team workload and delegates tasks effectively * Manages competing and changing priorities * Prepares for implementation by ensuring adequate resources are in place * Consistently plans ahead to meet important deadlines Quality & Safety Service Up to level * Upholds approved protocols, policies and procedures * Strives to achieve results in quality and safety * Understands and respects the rights of service-users. Keeps these always in mind * Holds self and others accountable for high standards. People Management Up to level * Takes own professional development seriously and participates in further training and actively seeks new experience * Supports others, both formally and informally, seeking to develop the skills and abilities of team members * Monitors individuals’ progress and performance against objectives. Takes corrective action and offers praise * Is patient and respectful when imparting new knowledge/information to others Competency Desirable Level Required Appropriate Descriptors Leadership Up to level * Leads by example – engenders trust and respect from others and works well in a team * Shows strong initiative; can work outside of standard protocol when necessary * Able to follow through on commitments and bring new ideas/initiatives to fruition (at local level) Proficiency in the English language A level of proficiency in the English language, written and spoken, is a requirement of all roles within St. James’s Hospital. You will be required to self-assess your proficiency level in the Standard Application Form. In addition, your proficiency in spoken English will be assessed during the interview process appropriate to the role available. Particulars of Office 1. The appointment to this post will be Permanent, Full-Time & Pensionable. 2. Annual Leave allowance is 30 days per annum. 3. The person appointed must not give less than one month’s notice, in writing, of intention to resign. 4. Normal working hours will be 37 hours per week. 5. You will be required to work the agreed roster / on call arrangements advised to you by your line manager. Your contracted hours of work are liable to change between the hours of 8.00am - 8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement. General Conditions 1. The Hospital Board will not be responsible for the loss or theft of personal belongings. 2. Fire orders must be observed and staff must attend fire lectures annually. 3. All accidents within the department must be reported immediately. 4. In accordance with the “Safety, Health and Welfare at Work Act 2005”, all staff must comply with all safety regulations. 5. St James’s Hospital is a Tobacco Free Campus. The use of Tobacco or Electronic Cigarettes is not permitted within the Hospital Buildings or on the grounds. Confidentiality In the course of your employment you may have access to or hear information concerning the medical or personal affairs of patients and/or staff, or other health services business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required. Health: A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Infection Control & Hygiene It is the responsibility of all staff across the hospital to ensure that infection control and hygiene standards are adhered to and maintained at all times. Recruitment Process * Approval to Hire (VAF process) * Hiring Manager – Role Profile * Advertising * Application Process (Standard Application Form) * Shortlisting of Candidates will be based on information provided in Standard Application Form * Interview Process * All applicants who move to the 2nd stage of the Selection process (i.e. post interview) will be subject to Reference Checking X 2, Garda E Vetting and Occupational Health Screening (Questionnaire) * All successful candidates who take up appointment will be required to attend a 1 week Mandatory Induction Programme. For External Applicants: The Application Form is available under Management / Admin / ICT section of Careers webpage. Alternatively, please contact the Human Resources Directorate for an application form, Phone: (01) 4162559 or Email: [email removed] Please note closing date Sunday 15th March 2020 for receipt of completed application forms. C.V.s will not be accepted. A panel may be formed from which future vacancies will be filled St. James’s Hospital is an Equal Opportunities Employer

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Company Type: Private

Company Size: 1001 - 5000

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