Spinnaker Software

About Spinnaker Software

We require a Field Support IT Technician at our Free State (Bloemfontein) branch. The Support Technician is responsible for on-site installations and to provide second line specialist support. Assisting computer users by answering questions, resolving technical problems and maintaining the customers' network, software and computer equipment relating to our ARCH Products. To ensure continuous customers' satisfaction and service delivery demands to ensure SLA is met. Minimum Requirements: IT qualification or certification (A+ N+ / MCSE / Diploma / Degree) IT graduates will be considered for this position MUST Have; Own vehicle & Valid license (to travel to clients when required) Very Important; Ability to travel and work long hours - MUST be willing to work weekends, standby & overtime Hardware Maintenance, Retail Experience, Software Support and SQL exposure (advantageous) Professional communication skills in English This position is ideal for you if you thrive in a face to face client service environment and are truly passionate about the IT industry. You will be exposed to a wide variety of hardware and software with plenty growth opportunities within the company. Preference will be given to suitably qualified candidates who meet our employment equity goals. As much as we strive to respond to each individual, please note, should you not hear from us within 20 working days that your application has been unsuccessful. Wishing you well with you career endeavours!

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