Sika Deutschland

About Sika Deutschland

We currently have a temp to permanent opening for a Customer Service Representative for our Chino, CA location. This individual will be responsible for the fulfillment of receiving, processing, shipping and completing customer purchase orders for Sika Sarnafil products and services. In addition, this individual will support the region with projects that further improve operational service to customers. The individual in this position is responsible for fulfilling the process of receiving, interpreting, entering, shipping and completing customer orders for products and services of Sika Sarnafil. This position reports to the Assistant Customer Service Manager/East and dotted line to the Manager of Customer Service. Specific Responsibilities: · Utilizing the Sales and Distribution module of SAP. Follow and remain proficient in procedures to enter and manage Sales Orders and Purchase Orders. This position will be responsible for servicing all accounts located in the West region · Monitor SAP generated back order lists, open billing lists, scheduled picking and shipping lists, etc., to fulfill and stay ahead of customer’s orders and related needs · Promptly answer questions from customers and sales representatives as they arise. · Become and remain proficient in Sika Sarnafil products, services and operational procedures pertaining to Sales and Distribution · Provide backup support and coverage for other Customer Service Representatives as directed · Promptly answer phone calls and/or questions as they arise · Follow all company policies, including environmental policy and notify supervisor of any concern that may affect your work area or other company property · Perform miscellaneous duties as assigned Qualifications/Experience/Education: High School Diploma 2-5 years of work experience in a similar position Professional Aptitude with good problem solving, analytical and interpersonal skills Computer literate (Windows Applications: Word, Excel, Lotus Notes email); and SAP SD knowledge Detail oriented Good follow up skills Customer service oriented with good communication skills Knowledge of the construction/roofing industry is a plus Ability and willingness for occasional travel via car, airplane or train Job Types: Full-time, Temporary Salary: $20.00 to $23.00 /hour Experience: customer service: 2 years (Preferred) Education: High school or equivalent (Preferred) Work Location: One location Benefits: None Communication method(s) used: Email Phone This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous Detail-oriented -- would rather focus on the details of work than the bigger picture This Company Describes Its Culture as: People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Schedule: Monday to Friday

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Company Info

Legal Form: GmbH

Company Type: Public

Company Size: 51 - 250

Revenue: ~ 7.1 billion (EUR)

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Job Ads found: 1603

Job Ads per Month: 32.7

Hiring Locations: 24

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