Shubhashray Housing India

About Shubhashray Housing India

Job Summary Assistant Manager CRM Responsibilities and Duties Achieve revenue realization targets Develop/maintain Banking relationship Maintaining/tracking closely MIS Reports Create innovative strategies/plan for faster collections Primary touch point for customers. Enhancing the customer satisfaction and experience Keeping the track of all post sales documentation, Allotment Letter, Builder Buyer Agreement, Demands / Reminders, Collection of payments, Payment Receipts, Interest Calculation for delay in payments. Handling Possession, Registry, Transfers, Cancellation, Ownership change etc. and taking care of all bank loan related documents like TPA, PTM and NOC. Coordinating and following up with the Banks & NBFC's for APF Approvals Coordinating and following up with the internal department (Marketing, Accounts, Planning & Eng., Sales and site offices) in order to close the customer complaints & other requirements. Team hiring and management Managing grievances through the effective administration and proper follow-up of the enquiry logs and adequate escalation of unresolved customer problems Leading or supervising the Pre Sales Team who is responsible for Telecalling/cold calling activities Key Skills Creative thinking, to be able to come up with new ideas to improve customer service standards, * Strong influencing and negotiation skills., * An ability to work well under pressure;, * Proficient with the Microsoft Office and other e-tools., * Strong commercial skills, problem-solving & Client- Team handling skills Required Experience and Qualifications Graduate - Any Specialization with 4-6 Years of experience Benefits Health Insurance of 2L Job Type: Full-time Salary: ₹30,000.00 to ₹42,000.00 /month Experience: work: 2 years (Required) Education: Bachelor's (Required) Industry: Real Estate

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Company Info

Company Type: Private

Company Size: 51 - 250

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Job Ads found: 79

Job Ads per Month: 2.7

Hiring Locations: 7

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