Shields

About Shields

Business Overview: As the first and largest specialty pharmacy integrator and accelerator, Shields Health Solutions is the industry leader in providing innovative and comprehensive care for the nation's chronically ill patient population. Shields builds and manages hospital-owned specialty pharmacies for hospitals and health systems who want to offer coordinated care services for patients with chronic illnesses. Using an integrated approach to patient care through our purpose built software platform, TelemetryRx, our Patient Liaison model, and our back-end clinical support team, Shields is redefining what it means to provide superior, fully-integrated patient care from clinic to pharmacy to patient's homes. Our innovative model and proven results in such a unique industry have led us to be one of the fastest growing healthcare companies in the nation with an immense impact on patients' lives. General Description: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment and also nationally certified as a CPhT. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Critical to this position is a person who is able to establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. A natural forward-planner who critically assesses own performance. Mature, well-presented, professional and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team. Job Purpose: The National Training Specialist will report to the Director of Training and is responsible for conducting both new hire and ongoing functional training as well as quality assurance audits, primarily but not limited to our Pharmacy Technicians, Patient Support Center Representatives, and Pharmacy Liaisons. Specific Skills/Qualifications: Years of Experience: Required: 3-5 years as a Pharmacy Technician, preferably with specialty pharmacy experience. Prior training experience is a plus. Skills: Strong interpersonal skills, strong verbal and written communication skills, highly proficient in systems such as MS Office (e.g., Word, Excel), EMR systems (e.g., EPIC, Cerner, or Meditech), and dispensing systems (e.g., QS1, RX30, or Computer Rx) Traits: A passion for helping patients. Organized, high-integrity, attention to detail, ability to multi-task and work independently, dependable, quality focus, empathetic, good listener/communicator, able to effectively transfer knowledge to others. Energetic, outgoing, highly motivated team player Other: Discretion and confidentiality is essential as position deals with highly sensitive and private data. Broad knowledge of specialty disease states and medications is optimal. Job Duties: In the Role of National Training Specialist: Provide Classroom Training for all new liaisons and pharmacy technicians, whether in the PSC or a partner pharmacy Provide "Liaison Perspective" training for new Pharmacists and other members of the Shields Business team when requested Provide In Clinic Training support for new liaisons Provide continuing education for existing liaisons and PSC technicians Develop written training materials covering all key components of Liaison, pharmacy technician and PSC work Best Practices for Prior Authorization Log Best Practices for Financial Assistance Best Practices for Therigy Best Practices for working with TelemetryRX Best Practices for in-pharmacy technician responsibilities Coordinate Training schedule for New Liaisons with Senior Manager of Patient Services and Liaison Managers Develop training Program for National Integration Liaisons Develop training Program for Liaison Managers (Manager of Patient Services) Continue to Develop and coordinate efficient Liaison/PSC Technician/Pharmacy Technicians Training Program in collaboration with Director of Training, Senior Director of Pharmacy Services, Regional Liaisons and Liaison Managers Provide regular review of PA/FA log and Therigy for new liaisons Report to managers as appropriate and offer suggestions for continuous improvement

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Company Info

Legal Form: LLC

Company Type: Private

Company Size: 1001 - 5000

Revenue: 100 - 500 million (USD)

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Job Ads found: 307

Job Ads per Month: 7.1

Hiring Locations: 22

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