ServiceNet

About ServiceNet

Front Desk Supervisor Northampton, MA ServiceNet is a large non-profit, regional behavioral health and human services agency based in Northampton, MA. ServiceNet is looking for an experienced Front Desk Supervisor for our fast growing agency. The front desk supervisor will oversee the front desk staffing needs and general administrative maintenance for all 5 outpatient clinics. (Greenfield, Holyoke, Amherst, Northampton and Pittsfield). They should possess qualities of strong and collaborative leadership skills; team builder, ability to multi task, flexible. Dedication to serving the organizations goals and missions. Primary Responsibilities: Oversee general front desk and administration tasks (see Front desk Admin Description) Manage staff schedules; providing coverage when staff is out Assist Director of Operations with assigned projects within the division or required assistance with unforeseen or unplanned duties Provide adequate supervisor for all staff including but not limited to, 3 month, 6 months and yearly reviews. Maintain acceptable attendance record Maintain client confidentiality Maintain professional dress and presentation Maintain a positive and safe work environment by communicating in a professional manner towards clients, co-workers, supervisors and outside sources Attend (and implement) mandatory trainings in a timely manner Work collaboratively with other supervisors (i.e. Client Registration) Attend regularly scheduled meetings Maintain and ensure strict confidentiality of files and databases Perform other duties as assigned Position Qualifications: Minimum of 1 year Supervisory experience Excellent typing, organization and interpersonal skills Knowledge of computer and office machinery Knowledge of excel Experience with working in Mental Health field a plus In addition to our starting salary of $40,000 - $43,000, hours are Monday- Friday 9am-5pm with occasional nights and weekends. We provide a generous time-off package; comprehensive, health and dental insurance plans; a 403(B) retirement plan, with employer matching; long-term disability benefits; paid life insurance; tuition assistance; and several more benefit options. To apply: Send resume and cover letter citing Search #539 in the subject line ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are proud to be a tobacco-free employer. Job Type: Full-time Salary: $40,000.00 to $43,000.00 /year

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Company Info

Legal Form: Inc

Company Type: Non-profit Organisation

Company Size: 501 - 1000

Revenue: 25 - 50 million (USD)

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Job Ads found: 1071

Job Ads per Month: 26.1

Hiring Locations: 25

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