Serco

About Serco

Make a difference every day The Job Opportunity The Facilities Manager is responsible for the day to day management of the service delivery by in house staff, and appointed service providers across the contract, including liaison with other key support staff providing guidance and direction as required. To provide continuous oversight and monitoring of performance for both Hard and Soft services and to liaise with other departments and key stakeholders on all FM matters. The position will be responsible for ensuring compliance with Serco financial, commercial, service delivery, risk mitigation and achievement of contractual targets of quality, safety and service reliability. The role is essential to support growth, both for new and existing contract opportunities, ensuring FM services are effectively managed and delivered to the highest standard. Key accountabilities Management and coordination of all Facilities Management Services and deliverables across multiple contracts Manage all activities by contractors and service providers for the delivery of FM services. Audit & control of KPI and SLA related to contractual obligations Responsible for the Facilities Management Service including QHSE policies, procedures and systems that support a safe and professional work ethic and that it remains relevant and up-to-date ensuring they are aware of the Serco Integrated Management System (IMS), UAE legislation, regulatory compliance and industry best practice Management and leadership of the Facilities Management administrative staff and service providers across all disciplines and departments. Production of monthly and annual operational reports to both specified timeframes and adhoc requests as required. Reports will provide technical details where required for the services, KPI?s and other relevant information Develop, manage and deliver any additional Facilities Management services as required by the client and key stakeholder. Carry out audit and inspection on service provider?s contractual obligations and performance. Sample work orders and ensure completion per quality expectations and SLA Procurement of service from specialist service provider, including preparation of scope, tendering, engaging, monitoring and sign off of service reports and consequent approval to process payment Provision of reports and other documentation (daily, weekly, monthly, quarterly and ad hoc) directly and from service providers as required Contribute to the preparation of Budgets, financial monitoring and cost controls Implement and manage continual improvement & environmental initiatives, projects and programmes across all areas of the departments including service delivery, staff engagement, cost reductions and innovation Establish effective and successful relationships with stakeholders Deputise for, and undertake other tasks as directed by the Management ??????? What we are looking for in our candidates: Proven experience in facilities management and the built environment, with a combination of hard and soft services experience being desirable Highly motivated, flexible individual with energy and drive. Have good planning abilities, an analytical approach to problem solving and a good knowledge of built environment technology Good communicator at all levels with the ability to demonstrate strong knowledge, advice, and guidance to support the client and key stakeholders Must have had extensive experience of managing multi-disciplinary teams in addition to integrating staff from different departments Has experience of working in KSA or is willing to move to KSA to support FM Operations in Saudi Arabia ??????? Specific requirements Western qualified Degree holder in Facilities Management discipline

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Company Info

Legal Form: SARL

Company Type: Public

Company Size: 1001 - 5000

Revenue: 5 - 10 billion (USD)

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Job Ads found: 29962

Job Ads per Month: 788.5

Hiring Locations: 652

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