Security & Risk Solutions

About Security & Risk Solutions

Roles & Responsibilities Crisis Response Analyst The Crisis Response Analyst is responsible for triage and quality assurance for Client’s Social Good programs. The Analyst will primarily operate the Crisis Response product which allows Client’s platform users to mark themselves safe in a disaster. The analyst is required to proactively monitor global events, gather and disseminate information, assess the incident based on Client's Standard Operating Procedures, and set up and monitor all Crisis Response systems. The analyst will be required to creatively operate in uncharted areas of operations. Special projects and other duties may be assigned as needed. The operations require rotational shift work of a single 12-hour shift from 0800hrs to 2000hrs daily from Monday to Sunday. Responsibilities include but are not limited to: Monitor open source platforms and analyze global events and its impact to Client’s assets Monitor for threats against Client platform user’s using open source tools Conduct damage assessments on natural and human-made disasters Send communication to cross-functional partners notifying them of Safety Check activations Create operational briefs for leadership, as requested Develop forecast reports on global threats, as requested Investigate potential malicious activity (e.g. misinformation) on Crisis Response user pages and take appropriate actions as necessary Work on all other duties as assigned Special Skills and Attributes include Bachelor’s degree Strong analytical, open source research, critical thinking, problem solving, time management skills with the ability to write clear, concise reports Ability to work in a team and individual environment by balancing multiple competing priorities Think through problems for logical solutions while remaining calm and professional during a fast-paced, high-stress situation Comfortable taking actions with only 80% of the information or less and owning the decision Be comfortable with viewing graphic images/videos Self-motivated with limited guidance Travel, educational, and language experience abroad is highly desired Preferred Master’s degree in Political Science, International Relations, Philosophy, or other related studies, preferably accompanied by specific regional expertise (e.g. travel, education, language skills) Highly recommend for meteorologists and geologists to apply Disaster response or other emergency management experience is preferred Background in disaster response is highly desired (e.g. Red Cross, FEMA, humanitarian aid) 2+ years’ experience with customer service background in a fast-paced environment White-glove customer service skills – go above and beyond for the customer Statistical/data analysis skill sets Geospatial analysis skillsets (e.g. ArcGIS)

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Legal Form: LTD

Company Type: Private

Company Size: 51 - 250

Job Ad Metrics

Job Ads found: 458

Job Ads per Month: 11.7

Hiring Locations: 2

Data Info