Seattle Housing Authority

About Seattle Housing Authority

Under the direction of an administrator or manager, perform a variety of technical secretarial and administrative tasks in support of an assigned function. Duties REPRESENTATIVE DUTIES: E=Essential Functions 1. Plan, schedule and perform technical secretarial and administrative tasks related to assigned function such as compiling information from a variety of sources and preparing complex reports as required by SHA, City, State or HUD regulations; communicate with other agencies or departments to provide or obtain a wide variety of information. E 2. Receive and screen phone calls and visitors; provide information and direct inquiries and visitors to the proper person or office; provide technical information concerning policies, procedures, rules, regulations and activities of assigned program or office. E 3. Compose correspondence independently or from verbal instructions; prepare letters, memos and forms, requesting or providing information. E 4. Prepare, type, proof read and duplicate a variety of items including proposals, contracts, reports, agendas, minutes and other documents. E 5. Coordinate schedules and assist in communicating to others regarding meetings, appointments, activities or announcements; schedule meetings, conferences, and interviews for supervisors and others; assemble, type and duplicate required background materials. E 6. Monitor and maintain office or program budget according to established guidelines; type requisitions and process invoices according to established procedures. E 7. Operate computers to enter and retrieve data, maintain records and generate reports; utilize word processing and other software as required by the position; operate a variety of office machines such as typewriter, calculator, copier, scanner, transcription equipment and other equipment as required. E 8. Prepare and maintain detailed and complex logs, files and records; establish and cross-reference filing systems as needed; maintain confidentiality of a variety of sensitive materials and information. E 9. Receive calls from residents, managers and field maintenance personnel requesting maintenance work orders (MWO's) for housing facilities, grounds and residences; prioritize calls; provide technical or mechanical assistance over the MWO request phone line. E 10. Participate in the development and implementation of goals, work plans, performance measures, and continuous improvement of service delivery to assist in attaining the unit/program/department initiatives and goals, agency core strategies, and mission through a spirit of service, teamwork and respect. Work respectfully and courteously with other employees, residents and the general public. Follow direction, and work well under pressure. E 11. Attend all required training and safety meetings; use, maintain and replace assigned personal protective equipment; report all injuries and illnesses to supervisor immediately; complete and submit incident/accident reports as required; report hazardous conditions or unsafe work practices to supervisor; follow all safety and health guidelines, practices, policies and procedures, and actively support and participate in the Emergency Preparedness program and tasks. E 12. Assure timely distribution and receipt of a variety of records, reports and other materials; request or provide information as necessary to assure completeness, accuracy and conformance to established procedures. E 13. Train and provide work direction and guidance to other clerical personnel as assigned. E 14. Maintain inventory and order supplies, equipment and materials as needed. E 15. Receive, screen and route mail. E 16. Perform related duties as assigned. Minimum Qualifications EXPERIENCE: Four years of responsible secretarial or clerical experience. EDUCATION: Any combination equivalent to: graduation from high school including or supplemented by college-level courses in secretarial science, business administration or related field. This is an FLSA Non-Exempt position covered by a collective bargaining agreement Competencies, Knowledge, Skills & Abilities KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: 1. Modern office practices, procedures and equipment. 2. Financial and statistical record-keeping techniques. 3. Correct English usage, grammar, spelling, punctuation and vocabulary. 4. Receptionist and telephone techniques. 5. Interpersonal skills using tact, patience and courtesy. 6. Operation of office machines including computer, copier, and scanning equipment. 7. Letter and report writing techniques. 8. Accurate data entry skills. ABILITY TO: 1. Plan, schedule and perform a variety of responsible, technical, clerical and typing work in support of an assigned function. 2. Provide work direction and guidance to other clerical personnel as assigned. 3. Add, subtract, multiply and divide quickly and accurately. 4. Read, interpret, apply and explain rules, regulations, policies and procedures. 5. Meet schedules and time lines. 6. Communicate effectively both verbally and in writing. 7. Establish and maintain cooperative and effective working relationships with others. 8. Plan and organize work. 9. Maintain records and prepare reports. 10. Type at 50 words per minute from clear copy. 11. Understand and follow verbal and written directions. 12. Operate a variety of office equipment such as typewriter, computer terminal, copier, and others as assigned. 13.Work respectfully and courteously with staff, residents and the general public. WORKING CONDITIONS: ENVIRONMENT: Office environment. WORK SCHEDULE: May work Tuesday through Saturday, or Monday through Friday, hours to be determined. PHYSICAL ABILITIES: Hearing and speaking to exchange information in person and on the telephone. Seeing to read a variety of materials. Dexterity of hands and fingers to operate a computer keyboard. Sitting for extended periods of time. Bending at the waist, kneeling or crouching. HAZARDS: Contact with dissatisfied or abusive individuals.

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Company Info

Company Type: Government

Company Size: 501 - 1000

Revenue: < 1 million (USD)

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Job Ads found: 219

Job Ads per Month: 5.3

Hiring Locations: 3

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