Scope

About Scope

An integral role within our National Support to Work Service. This role will be required to service a caseload of customers within the service providing digital support to customers who are looking for work or work related advice. We are looking to recruit an experienced adviser with demonstrable employability knowledge within the field of disability. You will have excellent communication skills both verbal and written and be able to demonstrate experience in a customer facing role including experience of supporting customers remotely online and by telephone. Showing that you have a flexible approach and can respond positively to change and have the ability to work well under pressure and deal effectively with conflicting priorities will allow to succeed within this role. It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools, a knowledge and experience of Microsoft dynamics would be desirable. You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving disabled people's lives through employment. With excellent negotiation skills, you will be able to positively influence at all levels. You will be dynamic, and results driven with demonstrable evidence of performance across a range of outcomes. As this service will have extended opening hours a degree of flexibility is required to support your team within our operating hours. You will be required to work 35 hours on a rota basis. Please apply via our website with CV and covering letter fully detailing your suitability for this role.. Job Types: Full-time, Permanent Salary: £25,000.00 /year Experience: providing advice over the telephone: 1 year (Preferred) providing employment and advice guidance: 1 year (Required)

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Hiring Locations (10 of 31)

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Company Info

Legal Form: Limited

Company Type: Private

Company Size: 51 - 250

Revenue: 100 - 500 million (USD)

Job Ad Metrics

Job Ads found: 597

Job Ads per Month: 14.9

Hiring Locations: 31

Data Info