Saskatoon Inn & Conference Centre

About Saskatoon Inn & Conference Centre

Food and Beverage Supervisors are responsible for assisting Outlets Manager and Banquets Manager in planning, organizing, directing, controlling, evaluating the operations of the Departments and ensuring guest comfort and satisfaction through excellent customer service. This individual will supervise the operations of both lobby kiosks, dining areas, and Banquets based on volume levels. The Food and Beverage Supervisor will assist with monitoring staff performance and apply disciplinary action as needed. This individual will also assist with monitoring inventory and supplies, and ensure that appropriate food, beverage, and other materials are well stocked to meet Food and beverage needs. Other responsibilities will include assisting staff with the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and complying with all hotel policies and procedures. Key Job Responsibilities: Ensure that all stocks and supplies are requested in a timely fashion so that correct stock levels are maintained and stored under optimum conditions in all F&B Areas. Ensure that operating equipment and inventory is used properly and not abused. Direct associates to ensure all contract requirements are met and/or exceeded Maintain records of stock, repairs, sales, and wastage. Assist with overseeing new staff training. Ensure employees are trained on their job duties, beverages preparation, food & beverages delivery, customer service, sanitation, and safety procedures. Assist with developing work schedules and assign duties to all staff each shift. Assist with monthly inventories in all F&B areas and maintaining food & Beverage budgets. Monitor staff performance; apply corrective or disciplinary action as required. Maintain high standards of morale and personal appearance of all staff. Inspect grooming and attire of staff; rectify any deficiencies. Call in additional staff members to meet outlets demands or send staff home early as needed. Ensure the correct amounts of employees are present at each outlet. Ensure that faults and defects are reported to Maintenance and acted on appropriately without delay. Ensure that all staff members serving liquor are appropriately certified and over the age of 19. Ensure all administrative forms are completed and submitted in a timely manner, including but not limited to daily timesheets, vacation requests, performance reviews, and payroll discrepancy forms. Ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information. Maintain a working knowledge of all statutory regulations affecting F&B health and safety, and ensure that any safety hazards are identified and rectified. Perform various financial activities such as cash handling, deposit preparation, and payroll. Communicate and enforce the Saskatoon Inn & Conference Centre policies and procedures. Ensure that food and service meet quality control standards. Ensure that table appointment, including place settings, table arrangements and decorations are impeccable and that tables are set correctly. Ensure that stations have their correct materials in place. Handle any customer complaints regarding food quality and service as they arise. Administer appropriate resolutions to complaints. Liaise with customers regarding special functions. Assist wait staff as needed during peak times. Creates a supportive and positive relationship with all team members to foster and promote a cooperative, productive and service driven working environment At all times projects a positive image of the Saskatoon Inn Be continually aware of, and maintain, the highest standards of personal hygiene and dress. Attend meetings and training courses as required. Other duties as assigned. Benefits: Extended health care Vision care Dental care Job Types: Full-time, Permanent Experience: Food And Beverage: 1 year (Preferred)

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Company Type: Private

Company Size: 51 - 250

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Job Ads found: 60

Job Ads per Month: 2.1

Hiring Locations: 1

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