SACARE

About SACARE

Receptionist – The Gums SACARE is a South Australian owned and operated organisation leading the way in providing innovative in-home and supported accommodation care solutions to a diverse range of clients. The organisation lives by the mantra "if it's not fun, don't come" and always aims to inject a strong sense of fun and vibrancy into everything we do. We are passionate about our delivery of professional, compassionate care for individuals living with complex needs while ensuring that we empower, engage and provide development opportunities to all our employees across the organisation. Due to recent staff movement, we now have a vacancy for a full time Receptionist at our state of the art facility, The Gums, Salisbury. The Receptionist at The Gums is the first point of contact for SACARE clients and external contacts and is responsible for the provision of high quality customer service and reception duties, as well as the provision of administrative support. What you'll be responsible for: Greet all visitors to The Gums in a warm and welcoming manner and ensure all visitors sign in where required. Ensure the reception area is kept clean and tidy and well-presented, and that a selection of relevant marketing and reading material is on display for visitors. Oversee the main switchboard for the business and distribute all incoming calls and queries to the relevant business streams. Screen all incoming calls for the Clients, Support Workers and Management Team. Maintain and distribute SACARE contact list and ensure the list is updated to include new starters as required. Provision of general information and advice to queries in-person and over the phone. Administrative support Prepare, collect and distribute incoming and outgoing mail and deliveries. Ensure the overall tidiness of the office, including setting up and packing down meeting rooms. Management of the central calendar, which includes the coordination of client’s outings/appointments and preparation of internal and external meetings. Undertake regular inventory management and replenishment of stationery, kitchen and other amenities on behalf of the business, including stocktakes as required. Management and distribution of emails in The gums Administration Inbox. Maintenance of employee and client information held on internal databases and distribution lists. Provision of general administrative duties including scanning, copying and filing of documents as well as the confidential management of records and correspondence as required To be considered for this role: Evidenced experience providing reception duties and/or administrative support (approximately 12 months); High level customer service skills; Demonstrated ability to operate autonomously in a high-volume environment and exercise initiative to prioritise as required; Highly developed oral and written communication skills, including the ability to maintain strong attention to detail; Excellent organisational skills with the ability to prioritise and complete tasks within established and/or conflicting deadlines; Demonstrated competency navigating computer systems including Microsoft Office suite and related programs; Understanding of records management principles and the ability to handle and maintain confidential information appropriately; and demonstrated positive and flexible attitude with a willingness to take on a wide range of diverse tasks and adjust to competing priorities. Current DHS Disability Worker Screening & Working with Children check Current and unrestricted South Australian Driver's Licence Satisfactory completion of Child Safe Environments training (can be provided by SACARE) If you are interested in becoming part of this exceptionally supportive organisation that challenges the status quo and drives innovation across the industry, please apply now! This role closes, Friday 13th March

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