Rug Doctor

About Rug Doctor

Customer Service Full Time/Weekends/ Evenings Rug Doctor is seeking Customer Service Representatives to provide excellent customer service to our team members, stores, and consumers. As the Leader in CLEAN, Rug Doctor offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. If you enjoy helping others, finding solutions with cleaning solutions, and are ready to make a difference in customer service, we want to hear from you! Job Description As a Customer Service Representative, in a call center environment at the corporate office, you will work to support Rug Doctor team members, stores, and consumers with all their Rug Doctor needs. Your responsibilities will include, but are not limited to, the following: Answer inbound phone calls from consumers, store personnel, and fellow employees Maintain a high level of world class customer service and professionalism to a wide range of customers Ability to work shifts within our business hours, which are 6:30 am to midnight Monday to Friday, and 8 am to midnight on the weekend Ability to navigate through multiple computer applications with speed and accuracy Ability to work with consumers to resolve inquiries around how to rent and use Rug Doctor products Assisting our 350+ Field and Canada team members that need assistance from the corporate office Ability to adapt to change based on coaching/feedback in order to achieve individual and team performance goals Contact stores, prior renters and coordinate return of lost/unreturned machines Requirements Ability to communicate effectively over the phone and by email Have a High School Diploma Be able to work flexible hours, including extended work days, evenings, weekends, holidays, and overtime as needed Be able to pass substance abuse screen and background check Benefits Competitive pay ($13 to $15 an hour) Flexible hours that may fit your schedule Excellent health plans with lots of options that fit your lifestyle 401k Matching An open, collaborative, and fun new office space in Plano. (Fresh fruit, bicycles, and a food pantry) Casual dress and work environment Paid Maternity/Paternity/Adoption leave Education Reimbursement Paid Sick/Vacation time Rug Doctor’s success begins and ends with our team members. We are proud to be an equal opportunity employer and applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

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Company Info

Legal Form: Ltd

Company Type: Private

Company Size: 51 - 250

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Job Ads found: 155

Job Ads per Month: 4.2

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