Royal Shakespeare Company

About Royal Shakespeare Company

Would you enjoy analysing website data? Can you communicate and present data in an easy-to-follow way? If so, our Online Insight Analyst opportunity may be of interest to you. As an Online Insight Analyst, you will report to and work closely with the Head of Audiences and Insight to support the work of all RSC departments using actionable data analysis and insight to identify potential improvements. You will be working with the RSC website and other online services supporting the development of these services through user testing and research. Key responsibilities will include: Supporting the Head of Audiences and Insight across all area of the departments work Using website analytics, online and in-person research tools to conduct primary and secondary user experience research to keep the user at the heart of online services development Providing insight to drive improvements, with data from Google Analytics, reporting on ROI measures from digital interactions and transactions, reporting them to stakeholders across the organisation Using company survey programming software (Snap) and other online user research providers to deliver ad hoc surveys and qualitative research on a range of topics Assisting the Business Analyst in all major projects in a research and user testing capacity Creating and analysing Google Analytics dashboards, regular reporting and presentations to stakeholders The ideal candidate will be highly numerate with strong analytical skills, with the ability to interpret and analyse data, especially from websites. You will be experienced in carrying out research (quantitative surveys and qualitative interviews) or data analytics or have been working in a marketing or social research capacity. Whilst being confident with data analysis, you must also be comfortable to communicate your findings in an appropriate way to your stakeholders, making it straight forward for them to follow. This is a responsible role which will give you breadth at an interesting, large and well renowned organisation. You will be joining a small and friendly team of 3, who are all based in Stratford-upon-Avon. The role provides a very wide and varied portfolio of projects and experience across the area of online services, insight and analytics in a creative environment. We are willing to train someone who possess the key transferable numeracy, analytical and communication skills but does not have specific market or social research training. Experience within the theatre, arts and cultural sector is NOT essential. This is a full-time, permanent position based in Stratford-upon-Avon. All applications should be made online using the RSC website. If you need any assistance when applying, please contact the Recruitment Team on 01789 412625 or email [email removed] We are committed to building a diverse workforce and welcome applications from all individuals. The RSC strives for excellence, and values integrity, inclusion, ambition and innovation. We act with respect, show leadership and build resilient ways of working in all our activities. We aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do. The Royal Shakespeare Company (no. 212481) is a publicly funded registered charity

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Company Info

Legal Form: Company

Company Type: Non-profit Organisation

Company Size: 501 - 1000

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