Rotherham Metropolitan Borough Council

About Rotherham Metropolitan Borough Council

Rotherham Metropolitan Borough Council is looking to recruit Passenger Assistants. Job Type: Permanent Part Time Term Time Only Contracts Part Time - Minimum of 20 hours per week Monday to Friday. Are you friendly and enjoy meeting new people? Have you got the drive to succeed? We’re looking for enthusiastic, helpful and customer focused people to join our Travel Planning Service and benefit from a rewarding career with Rotherham Metropolitan Borough Council This role is a hand’s on caring role which requires assisting passengers on and off of the buses and will include a degree of manual handling. The successful applicants will be required to follow various company procedures including Health and Safety, Child Protection and an Enhanced DBS will be required before employment can be commenced. Duties and responsibilities: Interacting with customers and making sure they enjoy a safe, pleasant and comfortable journey Supervise children and/or adults with specialist needs on transport to and from home to establishments/facilities/activities in and out of the Borough of Rotherham. Desired skills Experience of using tail lifts for wheelchairs on vehicles. Experience of using equipment associated with transportation of passengers with special needs Experience of using smartphones/tablets/PDA. Previous customer service experience would be a distinct advantage A basic knowledge of Health and Safety regulations would also be an advantage Essential criteria: Experience of working with vulnerable children and/or adults. An understanding and commitment to equality and diversity. Knowledge of working within time frames required by route schedules. Experience of working in a customer facing role. An understanding of customer confidentiality. Understanding and commitment to the safeguarding of vulnerable children and/or adults Working in an environment where literacy and numeracy skills have been Demonstrated NQF Level 1 qualification e.g. GCSEs Grades D-G, NVQs Level 1, GNVQs Foundation, City and Guilds Part 1 Or Evidence of the equivalent level of knowledge gained through work experience Training to be provided First Aid Training Evacuation Training of a vehicle in an emergency and more specialised training will be provided when necessary Safeguarding On your application form it is important that you provide examples of how you meet the shortlisting criteria included in the job details. Further details about the responsibilities and requirements of the role are contained in the job profile. In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Rotherham thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, local government pension scheme and access to a range of staff discount and flexible benefits schemes. For further information about the role please contact: Carrie Ridgeway; Travel Planning Manager on 01709 334718 or email: [email removed] Rotherham Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments. English Fluency Duty Under The Immigration Act 2016: As you are applying for a customer facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English. Confirmation of this appointment is also subject to a medical assessment This post involves working with children/ adults and therefore if successful you will be required to apply for a disclosure of criminal records check at an enhanced level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check

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Company Type: Government

Company Size: 1001 - 5000

Revenue: 25 - 50 million (USD)

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Job Ads found: 1060

Job Ads per Month: 27.9

Hiring Locations: 3

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