Ricoh Italia

About Ricoh Italia

Ricoh is a global technology company specialising in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group, operates in more than 200 countries and regions. The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialised industrial products.It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives. For further information, please visit: www.ricoh.it www.ricoh-europe.com www.twitter.com/ricohitalia www.facebook.com/ricohitalia www.youtube.com/ricohitalia Communication Services Sales Specialist: The CS sales specialist handles the sale of Ricoh Communication Services solutions to the end customers: videoconference, interactive whiteboards, projectors, complete room setups including audio and video, room and desk booking solutions. The CS sales specialist listens to the customer needs and proposes Ricoh solutions explaining how they can improve customer processes and efficiency. He/She is also involved in negotiations supporting the Account Manager around the offer, pricing and other contractual terms, e.g. installation, warranties, etc. Further activities include advising clients on new and existing collaboration solutions. A CS sales specialist’s core job objective is to maintain a balance between achieving sales and revenue targets, while also ensuring that customer expectations on cost, functionality and quality are met. He/She is a technology enthusiast, able to think "out of the box", with creativity and rationality to organize the activities and being concrete on the business. Other activities for the CS sales specialist include: keeping up-to-date with trends and developments in the ICT and Collaboration industry; generating new business leads through his networking and promotional activities; and updating their technical knowledge and skills on a regular basis. Required skills: At least 5 years of experience in ICT industry Solution selling, mainly with Unified Communication and Collaboration solutions and videoconferencing. Collaboration market knowledge, independent in account management, forecasting. Fluent in English, good presentation skills, value selling approach.

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