Richmond and Wandsworth Councils

About Richmond and Wandsworth Councils

The role The London Boroughs of Richmond upon Thames and Wandsworth present a unique opportunity to be part of a team who work together in a ground-breaking shared staffing structure across both boroughs. The post is based in the Parking Service, which is located in the Resources Services Directorate and will be part of a team reporting directly to the Parking Permits Team leader and Permits and Supported Travel Manager. We are looking for an enthusiastic and flexible member of staff who will be responsible for processing applications for the Permit Team in accordance with local Policies for both boroughs. You will provide assistance for processing an array of applications ranging from resident, visitor and business permits within agreed turnaround times, whilst protecting the integrity of the scheme. Ideally you should have experience of processing and data entry as well as experience of customer service in all forms of contact – telephone, writing and face to face. For an informal discussion please contact Lisa Carragher on 0208 871 8578 In return, we can offer you working arrangements that will enhance your work-life balance. These include home working (subject to training and performance) and a generous holiday allowance of 31 days plus bank holidays. In addition, we offer a range of staff benefits such as, membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities are also offered. Indicative Recruitment Timeline Closing date 1st March 2020 Interview W/C 9th March 2020 Please note that these dates are only indicative at this stage and could be subject to change. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. Important Information Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

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