Resthaven

About Resthaven

About us: Resthaven Incorporated is a leading Not for Profit South Australian aged care provider, offering the full range of services including retirement living, therapy and wellness services and support in clients homes, through to residential aged care and respite. With more than 21 sites throughout metropolitan Adelaide and regional South Australia, Resthaven works together with older people and their carers to provide outstanding care and support. This opportunity: We are currently seeking an ICT Service Desk Officer, based at our Head Office, in Wayville. Key tasks will include liaison with business units for user support, answering calls, trouble shooting, creating and processing service desk tickets. If you are looking for a long-term career opportunity that is rewarding and you are enthusiastic and reliable, then this is the role for you! You will be part of a dynamic ICT function, supporting a broad range of technical infrastructure and systems within our growing organisation. A little more about the role: You will have experience working with Microsoft Office, versions including O365, Active Directory, user accounts setup & security Your working knowledge and experience working with printers and print servers is sound You have worked with the administration of ticket systems Knowledge and experience working with Microsoft Operating Systems (server and personal computing) Knowledge and experience of computer hardware and desktop support Your understanding and experience working with Level 1 core application support is strong About you: You have excellent communication skills You may have worked in a similar role and are looking for a fresh challenge You have the ability to demonstrate capability within a customer focussed service desk environment The benefits to you: Access to salary packaging to increase your take home pay Extensive training and support for those new to aged care Four free physiotherapy treatments per financial year Access to a professional development fund to support your learning journey Opportunity for career progression in a large, multi service organisation Be part of a richly diverse and inclusive community where everyone’s uniqueness is valued Enquiries are welcome and may be directed to Terri Moulds – Recruitment Business Partner – 8373 9026 Applications close 18th February – Tuesday at 5pm Apply now and please provide us with your resume and a cover letter.

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