Resorts World New York

About Resorts World New York

The Human Resources Training Manager is responsible for the overall training and development. Areas of responsibility include Resorts World Casino NYC and Resorts World Catskills. The candidate will be responsible for working across many departments to get employees up to speed in both their specific vertical, and the overall needs of the company. Demonstrates and provides outstanding customer and employee relations at all times. Advocate for the development of staff. Align individual performance expectations with organizational goals. Training manager is innovative, and personalized strong decision-making skills with outstanding facilitators of learning and change. Is expected to have outstanding written, verbal and interpersonal communication skills. A Training Manager is expected to be a strategic thinker with fantastic organizational and time management skills. Have excellent research skills with the ability to multitask and adapt in a fast-paced environment. Performs other duties as assigned. Assists in the compliance with all department and company policies, procedures, internal controls and government regulations. Essential Duties Identify and assess future and current training needs for both properties through job analysis, career paths, annual performance appraisals and consultation with line managers. Draw an overall or individualized training and development plan that addresses needs and expectations. Deploy a wide variety of training methods. Conduct effective induction and orientation sessions. Monitor and evaluate training program’s effectiveness and success. Manage training budget. Resolve any specific problems and tailor training programs as necessary. Maintain a keen understanding of training trends, developments and best practices. Strong analytical, written and oral communication skills. Must be congenial, persuasive and a team player. Track record in designing and executing successful training programs. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.) Job Requirements Physical and Mental Ability to sit at a desk for extended periods of time. Ability to walk the property to observe and be available to employees. Ability to work long hours frequently. Ability to formulate and communicate ideas. Ability to think analytically, logically and to make independent decisions. Excellent communication and leadership skills. Ability to plan, multi-task and manage time effectively. Strong writing and record keeping ability for reports and training manuals. Good computer and database skills. Work/Educational Experience · Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. · Bachelor’s Degree in related field o OR Four (4) years’ experience in as a Training Management position · Six (6) years’ related managerial work experience · Four (4) years of experience managing training functions including designing, developing, and delivering training and development programs (will be asked for work samples) · Experience with designing and implementing training programs such as New Hire Orientation, Supervisory Training, Management Training · Knowledge and experience of current training and development methodologies, including principles of adult learning, and assessment techniques · Excellent platform skills delivering classroom training such as New Hire Orientation, On-the-Job skills Training and Customer Service training · PHR, SPHR, SHRM-CP, or SHRM-SCP strongly preferred Job Type: Full-time Salary: $85,000.00 to $96,000.00 /year Experience: Managerial: 6 years (Preferred) Designing and Implementing Training Programs: 4 years (Preferred) Managing Training functions: 4 years (Preferred) Education: Bachelor's (Required) Work authorization: United States (Required) Required travel: 25% (Required) Additional Compensation: Bonuses Work Location: Multiple locations Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Relocation assistance

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