RecordPoint

About RecordPoint

Ready to take on your next challenge? RecordPoint is a venture backed, global compliance and federated data management SaaS platform. We are experiencing tremendous growth, and looking to rapidly hire smart, passionate, and driven people to get on board, and join us in taking on the world together! RecordPoint solutions are designed to solve the complexity of information governance for Office 365, SharePoint, OneDrive, Exchange, Dropbox, Box, Confluence and more. As Gartner recommended “Cool Vendor” RecordPoint leads the market globally in providing technology that makes compliance easy, efficient, and secure for customers. We're looking for a problem-solver extraordinaire who loves a challenge and is keen to work with a cutting-edge technology solution! Our support team are often our first line of service with the client, so we want amazing communicators who can turn the charm up to 11! Your role will be to receive, acknowledge, diagnose and solve client problems, whilst maintaining a pleasant and friendly approach. You'll be given fantastic opportunities for learning as well as an opportunity to work in a fantastic inner-city office with harbour view and all the perks. About the Role As a Site Reliability Engineering Manager (SRM) you will own the end-to-end availability and performance of our services. You’ll also lead by example, develop your team and establish credibility with the quality of your team’s technical execution. On the SRE team, you’ll build solutions to enhance availability, performance and stability of our products, as well as automating away repetitive work. You'll also respond to pings, pages, and alerts to investigate and dive into issues in our platform. You'll be working on non-production and production environments, monitoring, data collection, configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation. The best person for this role is someone that has a collaborative spirit - in our world, it’s not about being a hero and having all the answers, it’s about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption. You’ll be strategically minded, thinking about best practice, industry standards, continuous improvement and better ways for us to achieve our goals. The team needs someone who can ask questions, learn from others and turn chaos into order. What you’ll have Experience leading a team of Software/Systems Engineers; Software development experience with C# Automation experience - ideally in Python or PowerShell Manage end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence; Lead by example, care for the team, and establish credibility with the quality of the teams' technical execution; Manage on-call rotations across continents, using a follow-the-sun model; Design, write and deliver software to improve the availability, scalability, latency, and efficiency of RecordPoint's services; Understanding of incident management process; Experience in monitoring distributed systems; Desirable experience Experience with container management and micro-services architectures such as Docker and Kubernetes Metrics, monitoring and logging software such as AppInsights, Graphana, Prometheus, statsd and Datadog Experience with infrastructure as code - ideally Terraform Familiarity with other programming languages and frameworks, such as Python and Javascript(Node.js) Know more: By checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about/ How to apply: Click the apply now button send us your CV. RecordPoint is an equal opportunities employer. We offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.

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Company Info

Company Type: Private

Company Size: 51 - 250

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Job Ads found: 90

Job Ads per Month: 2.9

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