Ranpak

About Ranpak

Summary The Logistics Coordinator will support operations, procurement and customer service. The successful candidate will be responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. Everyone in the logistics department is responsible for responding immediately to customer questions and complaints and for notifying customers about any delays in the delivery schedule. Staying on top of all accounts and coordinating with other departments is essential. Essential Duties & Responsibilities Coordinate pick-ups and deliveries for both domestic & international shipments, including prepping the necessary paperwork. Setup and manage all outside warehousing. Maintain data in shipment log. Acts as a liaison between customers, freight carriers, and materials department. Determine appropriate shipment methods based on multiple factors. Controls costs by evaluating shipments, consolidating loads, and selecting most cost-efficient method of shipment. Manage pricing with carriers and customs brokers. Analyze freight charges and prepare reporting on data. Conduct annual carrier bid package and maintain carrier lists when annual bid is completed. Review internal/customer issues in relation to logistics and act to ensure they are resolved appropriately. Investigate, evaluate, and settle customer complaints and freight claims. Ensures compliance with established customer service policies and procedures. Manage Ranpak item list and the appropriate harmonized codes. Ensure that all Ranpak US imports/exports comply with US regulations for valuation. Administer the customs import/export recordkeeping program for valuation to meet U.S. government requirements. Qualifications Bachelor's degree from four-year college or university; or 4+ years related experience and/or training; or equivalent combination of education and experience. Experience with international freight management, knowledge of customs regulations, tariffs, harmonized codes, etc. Knowledge of warehousing and operations. Ability to work with cross functional teams. Strong customer service skills. Knowledge of laws, regulations and ISO requirements. Ability to work with minimal supervision and track multiple processes. Working knowledge of logistics software (ERP). Outstanding organizational and coordination abilities. Excellent communication and interpersonal skills. Extensive PC knowledge, including database, spreadsheet and web skills. Detail oriented, able to manage multiple priorities. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Company Info

Legal Form: BV

Company Type: Private

Company Size: 51 - 250

Revenue: 25 - 50 million (USD)

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Job Ads found: 290

Job Ads per Month: 6.9

Hiring Locations: 12

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