ROHDE & SCHWARZ ASIA

About ROHDE & SCHWARZ ASIA

Roles & Responsibilities Working through active thought through process to optimize system performance and ensure user satisfaction is vital. Besides your on-time and meticulous frontline support to end users' desktop and laptop as well as organization's server installations, you will ensure that end-users and organizations comply with the headquarters' standards. You will also administer regular audits to ensure end-users and organizations adhere to defined policies and procedures in information technology. Job Responsibilities Remote and Onsite User support for 3 locations (SG & JB) Desktop and Laptop management and support VOIP PABX and Endpoint management and support Physical Security Access System IT asset Procurement and Management Ensure IT Incident and Service Request escalated from Servicedesk are resolved within agreed SLA Lead, guide and develop team members Requirement Minimum Diploma in Information Technology/Computer Studies or equivalent with relevant experience as IT lead Minimum 3 years of extensive end-user support and troubleshooting experience Good knowledge of o MS Windows OS (Server and Client) o Linux Client but not essential o ITIL Foundation V3, preferably ITIL certified o MS Office Suite, including Outlook o TCPIP Networking o VOIP Technology o Lotus Notes Client o Certification in MCSA and/or CCNA will be advantageous A team player with excellent interpersonal and communication skills Experience in managing a team

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Legal Form: LTD

Job Ad Metrics

Job Ads found: 45

Job Ads per Month: 1.8

Hiring Locations: 1

Data Info